Wellbeing at Our Heart: Our wellbeing champions network has grown tenfold and includes mental health support sessions in partnership with Samaritans, alongside open forums that encourage honest conversations and vulnerability.
Career Growth & Development: We actively invest in our people through professional qualifications, secondment opportunities, and leadership development programmes-helping you build a meaningful and rewarding career.
A Track Record of Success: Employee engagement is at an all-time high, and staff turnover has reduced significantly. This means more of our people are progressing internally and gaining new skills and qualifications., As a Medical Risk Assessor, you will handle inbound calls from our travel insurance customers and will assess this information in line with policy terms and conditions, ensuring customers receive accurate, compliant, and supportive guidance., Conducting comprehensive medical risk assessments using an automated system, to evaluate the level of medical cover we can provide
Maintaining accurate and detailed documentation of assessments and findings
Maintaining customer confidentiality
Ensuring that our company values are upheld, We provide a comprehensive training and onboarding programme for all new staff. This programme is the start of a learning journey which involves regular coaching, feedback, and skill development. Our investment in you allows you to grow and progress for the longer term. For this reason, if you are in possession of a visa please note that we will be unable to consider you for one of our positions if you have less than 18 months remaining on your visa. If you have less than 18 months remaining on your visa, we may still consider you for one of our roles if you can provide one of the following:
Clear evidence of family ties that would go on to provide you with the eligibility to extend your visa.
Clear and current evidence that you qualify for a visa extension under the UK immigration laws and can also provide supporting documentation of this.

A high level of competency in using computers is a prerequisite
Customer service experience - helpful but not essential
Be able to work under pressure
Be able to record data accurately and efficiently
Excellent communication and interpersonal skills to effectively interact with our customers
Natural empathy and a flair for making a difference to our travel customers

Free Health Cash Plan worth £1700 per annum
Generous high-street rewards scheme for family and friends
Free travel insurance (subject to qualifying criteria)

3 Charles Taylor jobs in England & Wales