We are looking for a talented Administrator to join Hologic EMEA Case Management team on a 12 month fixed term contract. Our Case Management Team connects and streamlines the Service processes to deliver greater efficiencies, superior analytics and, as required service front line Operations activities, to meet and exceed Customer expectations.,

Case Management - coordinate internal/external communications following equipment transaction, return for repair and Inhouse repair equipment activities
Liaise with internal Service departments to resolve customer issues
Field Service and Customer Support - promptly respond to emails/voicemails/phone calls from team lead, peers, internal and external customers
Work closely with the Team leader to solve customer inquiries/complaints
Prepare and maintain pricing Quotes for Customers, ensure customer satisfaction and assist customers in finding products and services that meet their needs
Invoice preparation - compile and create invoices
Support and coordinate collaboration meetings, tools, and communications to optimize the work environment

Passionately organized? Have a keen eye for detail? Fantastic communicator?, Excellent Microsoft Office skills and basic knowledge of ERP user programs
Time Management, organizational skills and great attention to detail
Customer service skills - problem solving abilities
Fluency in English is essential
Knowledge of Service Operations Process, Case Management and understanding of associated Regulations I.e. ISO9001 would be highly advantageous

Join Hologic and become part of a global women's health and medical technology leader where your work has real purpose: helping enable healthier lives everywhere, every day. You'll be part of a supportive, collaborative team, with the opportunity to make a meaningful impact while delivering outstanding service to customers who rely on us.

3 Hologic jobs in England & Wales