Introduction

A great opportunity to build customer service skills, gain valuable admin experience, and work within a supportive team. Ideal for
someone eager to learn, grow, and start a long-term career.

About the Employer

From our Head Office in the centre of the thriving city of Lincoln, Jacksons Workwear Rental confidently provides you with the highest standard of all the products you need to make your industry run as smoothly as possible.

From garments, dust mats and hi-visibility clothing right the way through to washroom supplies and lockers, Jacksons is the only place you’ll need to ensure your workforce have all the tools at their disposal, no matter what the demand.

What You'll Do

Duties will include, but will not be limited to:

Customer contact - Answering phone calls, responding to emails, checking in with customers and helping resolve queries or issues.
Admin & record keeping - Keeping customer notes up to date, organising electronic and paper documents, updating hotlists and ensuring information is accurate.
Team communication - Liaising with account managers, production teams, delivery drivers and the Service Manager to help resolve customer issues and support daily operations.
Problem solving - Helping handle complaints professionally, identifying potential issues early and working with colleagues to find solutions.
Project support - Assisting with garment orders & contract renewals.

Training Outcome

Potential to progress to Regional Account Manager.

Skills Required

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Logical
Team working
Initiative
Non judgemental
Patience

Qualifications

Essential - GCSE - English and Maths - A*/9 – C/4

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Thursday, 8.00am to 4.30pm. Friday, 8.00am to 3.00pm.

Expected Duration: 1 Year 9 Months

Training Provider: LINCOLN COLLEGE

1 Jacksons Workwear Rental Ltd jobs in England & Wales