Introduction

As a PMO Coordinator, you'll help keep a complex client account running smoothly by supporting the planning, coordination and governance activities that underpin successful delivery.

About the Employer

Scott Logic is a UK-based technology consultancy that helps organisations solve complex business problems through thoughtful, high-quality software delivery. We work in collaborative teams to design and build robust, scalable solutions across industries, from finance and healthcare to energy and the public sector.

Scott Logic has spent the last two decades helping clients to engineer innovative, bespoke software solutions that drive measurable value. Now, with the help of AI, we can help you do it even faster, without compromising on quality or safety. With six offices across the UK, our expert consultants have collaborated with some of the world's biggest enterprises, providing a pragmatic approach to software development and delivering measurable value through insightful technology advice.

What You'll Do

Security, Compliance and access management

Maintain accurate records of team members’ access, onboarding status, and required checks (e.g. BPSS), ensuring information is current and reliable.
Monitor upcoming expiries or gaps in access or compliance and flag these to the PMO team in a timely way.
Support joiner, mover and leaver processes, ensuring access is requested, updated or removed in line with role changes.
Work with internal teams (e.g. HR,IT) to follow through on access-related actions and keep records aligned.
Develop an understanding of security and compliance expectations in a client environment and apply these consistently.

Onboarding and mobilisation:

Coordinate key steps in the onboarding process, ensuring new joiners have the right equipment, system access, and information ahead of their start date.
Maintain onboarding trackers and checklists, keeping status up to date and visible to the wider team.
Proactively follow up on outstanding onboarding actions (e.g. access requests, equipment delivery) to avoid delays.
Support a consistent onboarding experience by applying standard processes and identifying areas for improvement.

Onsite support:

Be on site regularly to support the account team.
Welcome new joiners and visitors, including collecting from reception and escorting on site where required.
Support practical on-site needs that help the team operate smoothly and professionally.
Coordinate building access, passes and site onboarding with the client’s site management or facilities teams.
Maintain an up-to-date view of who has access to which locations and resolve access issues quickly to avoid delivery disruption.

Delivery Governance:

Maintain and update governance artefacts (e.g. internal RAID logs, trackers, milestone views), ensuring they are accurate, structured and easy to use.
Gather updates from delivery teams and reflect these clearly in governance materials.
Track risks, issues, actions and dependencies, ensuring they are visible and followed up.
Support the preparation of governance packs and meeting materials, ensuring information is clear and complete.
Identify gaps, inconsistencies or outdated information and take action to resolve them.

Account Management Support:

Track staffing movements (joiners, leavers, role changes), ensuring records reflect the current view of the account.
Support coordination of meetings (internal and client), including scheduling, materials, and action tracking.
Maintain action logs, ensuring ownership is clear and follow-ups are captured and progressed.
Help ensure key information (e.g.trackers, documents) is organised, accessible, and easy to navigate.
Help ensure the right internal documentation is in place, including purchase orders, statements of work and related approvals.
Begin to spot patterns or recurring issues (e.g. onboarding delays, recurring access gaps) and raise these with the PMO team.
Work with internal teams to improve processes over time, reducing manual effort and delivery risk.
Contribute ideas to improve ways of working, based on day-to-day experience of processes.
Support the Delivery Principal and Account Lead in preparing for client meetings, including coordination of materials, logistics and actions.
Support and coordinate the implementation of social value initiatives in line with contractual commitments.

Training Outcome

Possible future opportunities with the company however this role is a fixed term contract (18 months)

Skills Required

Communication skills
Attention to detail
Organisation skills
Analytical skills
Team working
Written communication skills
Management skills
Manage multiple tasks
Manage deadlines
Able to work independently

Qualifications

Essential - A Level - NA - A*-C/9-4

Course Information

Course: Associate project manager (level 4)

Level: 4

Route: Business and administration

Apprenticeship Level: Higher

Working Arrangements

Working Week: Monday to Friday. Shifts to be confirmed.

Expected Duration: 1 Year 6 Months

Training Provider: BPP PROFESSIONAL EDUCATION LIMITED

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