Youth Support Worker Apprenticeship JD & PS

Support front-line library and First Point customer services, assist with library activities, stock management and administration, while developing knowledge of wider Council services. Adult Social Care Co-production Business Support Apprentice Support co-production activities through business administration, communications, event planning, meeting organisation, diary and inbox management, and the development of presentation and project skills. Youth Services Apprentice Support the delivery of youth work activities, engage with young people, build trusted relationships, and contribute to youth participation and service delivery. Children's Services Participation Apprentices Support children and young people to have their voices heard across Children's Services through participation activities, forums, events and service improvement projects. Apprentices will work directly with young people, contribute to co-production activities, support recruitment processes, develop child-friendly communications, and help gather and act on feedback to improve services. If you are aged 16 or over, live in England and are not in full-time education, an apprenticeship could help you build your skills, gain practical experience and start your career with the Council. As an apprentice, you will:

• Work alongside experienced professionals within your service.
• Develop practical skills and knowledge relevant to your role.
• Study towards a nationally recognised Level 3 qualification.
• Receive structured training, support, supervision and regular reviews.
• Contribute to projects, services, events and activities that support residents, children, young people and communities.
• Gain valuable experience while building confidence and employability skills.
The apprenticeship programme will be tailored to your role and learning needs, with dedicated support to help you successfully complete your qualification and progress into future employment opportunities. Quotes from current apprentices: "This apprenticeship has not only developed my knowledge and skills within Children's Services, but it has also had a significant impact on my personal growth, confidence, independence, and self-awareness. I am incredibly grateful for the support, guidance, and opportunities I have received throughout this journey." "One of the biggest changes has been in my confidence. Through the support I've received and the experiences I've gained, I've grown both personally and professionally. I've become more confident in my abilities and more optimistic about what I can achieve. Looking back, the biggest difference this apprenticeship has made is that it gave me a chance when I needed one most. It completely changed the direction of my life and showed me that with the right opportunity and support, positive change is possible." Please read the individual role descriptions for full details of each apprenticeship, including the qualification, responsibilities, essential criteria and selection process.

Join Team Telford - Where People Make the Difference We're proud to be the LGC Local Authority of the Year 2025 - and it's all thanks to our incredible people. At Telford & Wrekin Council, we don't just deliver services - we protect, care, and invest in our borough. Our teams are trusted, supported, and empowered to make a real impact.

A friendly, inclusive and dynamic workplace, competitive pay, generous benefits, flexible working and great development opportunities. A culture that celebrates diversity and champions inclusion. If you're passionate about making a difference, we'd love to hear from you.