Youth Administration Coordinator - Merseyside

As Youth Administration Coordinator, you'll be at the heart of our Liverpool centre, helping to create a welcoming, organised and positive experience for every young person who walks through the door. You'll be their first point of contact, answering questions, helping them get to appointments and keeping colleagues updated about arrivals or changes. Your organisation will also give our frontline teams more time to focus on supporting young people into employment. This is a varied, hands-on role combining reception duties with essential administration. You'll coordinate appointments, maintain accurate records and calendars, respond to enquiries and support the team with tasks such as data entry and document preparation. You'll handle personal information carefully and help maintain a safe, inclusive environment, escalating any safeguarding or wellbeing concerns appropriately., You'll hit the ground running if you're approachable, calm and highly organised, with experience of supporting customers or visitors and providing administration in a busy environment. You'll be comfortable using Microsoft Office and digital systems, managing competing priorities and communicating clearly with different people. This is a 12-month fixed-term role based in Liverpool, with an expectation that you'll work from the centre five days a week.

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people's lives and we couldn't do this without the important work of Youth Administration Coordinator - Merseysides!

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events - The King's Trust Awards, Pride, active events etc.
• In-house learning platform! Develop your skills for your career and your role
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
• Personal development opportunities through our Networks - KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
• Interest-free season ticket loans
• The Trust will contribute 5% of your salary to the Trust Pension Scheme
• Generous life assurance cover (4 x annual salary)