Young Persons Scheme Support Officer

A part-time (21hrs), permanent, Scheme Support Officer in our Young persons temporary housing service, Swansea. You will be required to work on a rolling rota which includes days, evenings, sleep-ins and have weekend availability.

About the role

Working as part of a team, you will provide support to young people aged 16-21 who are experiencing homelessness. You will offer advice and guidance on training, education and employment, as well as support with developing independent living skills to prepare them for moving on into their own accommodation.

This role focuses on each young person's individual needs and aspirations, where you will build positive relationships and provide a safe, supportive environment.

Day to day duties:

To provide support and advice to tenants within the scheme both on a 1:1 basis and as part of group-based work.
Assist the Support Worker in the day to day running of the service.
Develop and run workshops for clients during evening and weekends, as appropriate.
Be the first point of contact for all telephone calls and visitors to the service and to deal effectively with queries.

A passion to work with and enable people to live as independent a life as possible
An enthusiasm and passion for making a difference to people's lives
A strong initiative and ability to work alone as well as being a great team player
Ability to deal with conflicting and difficult situations