Workshop Manager

Workshop Lead plays a pivotal role in how the workshop performs day to day . This position sits at the heart of the repair environment, supporting flow, quality and team confidence while keeping the focus on what matters most to customers.

The Workshop Lead works closely with the Production Lead, Parts Lead and Customer Service Lead to ensure the workshop operates as a joined-up team rather than individual functions. You help create clarity, consistency and momentum across the workshop, enabling technicians to do their best work and repairs to progress right first time.

This role is about

influence - setting standards through presence, judgement and support, and contributing to a positive, collaborative culture within the workshop.

Responsibilities

As Workshop Lead, you'll support the technical teams and the wider site by keeping work flowing and standards clear.

You'll:
Act as a visible point of support within the workshop, promoting quality and right-first-time repairs
Help maintain clear priorities and smooth repair flow across disciplines
Work alongside Production, Parts and Customer teams to remove blockers
Encourage consistent standards and best practice across the workshop
Support colleagues through guidance, mentoring and hands-on problem-solving
Contribute to identifying training needs and opportunities to improve ways of working
Help ensure health, safety and process standards are understood and followed
This is a role where

technical credibility, calm judgement and teamwork

You'll bring:
Technical understanding and credibility within a repair environment
The ability to

support, guide and influence technicians
A collaborative, practical approach to solving problems
Clear communication and confidence working across teams
A strong focus on quality, safety and customer outcomes
Every Solus site is different, but our expectations around teamwork and standards are consistent. Workshop Leads are trusted to help set the tone within the workshop and support how the site performs as a whole.

A respected role with real impact on repair quality and team confidence
Close collaboration with site leadership and operational teams
Opportunities to develop leadership skills over time
A culture where

how you support others matters as much as what you know
Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair.

Why Join Solus?

We have so much to offer when it comes to being a Solus colleague:

Competitive salary

based on location, skills, experience, and qualifications.
Bonus opportunity

tied to your performance and the overall success of Solus.
Company pension scheme

with employer contributions.
33 days' holiday

(including bank holidays), with the option to buy or sell up to 5 days.
Save money

with up to 40% discount on Aviva products and other retailer discounts.
Share in Aviva's success