ISSWorkplace ManagerLocation: Bolton, BL6 6SUHours of work: 40Contract Type: PermanentThis role is INTERNAL ONLY and at present we are not accepting external applications. If you are external and apply, your application will not be considered at this time.As Workplace Manager, you will oversee the day-to-day management of Workplace Services and coordinate the on-site team.Job DescriptionYou'll be responsible for delivering an exceptional service experience and ensuring our properties consistently meet established standards.This hands-on role requires you to support all service areas, including cleaning, reception, and mailroom operations, to maintain smooth and efficient facility management.Key Responsibilities

• Lead Workplace Experience Strategy, championing a people-first approach to enhance employee and visitor experience.
• Manage day-to-day office operations, ensuring People, Technical, and Safety standards are consistently met.
• Design and deliver engaging workplace activations that promote community, wellbeing, and a sense of belonging.
• Support workplace technology, using Conviene for communication, space booking, and experience feedback.
• Lead and inspire the Workplace team, fostering a culture of service excellence and innovation.
• Ensure full compliance with health and safety regulations, proactively managing on-site risks.
• Handle ad hoc requests related to cleaning and property standards to maintain a high-quality environment.
  
  Proven experience in corporate, office, or customer service environments
• Strong background in Facilities Management and Workplace operations
• Extensive experience in managing high-quality corporate events
• Proficient in using systems such as Microsoft Office and data management tools
• High attention to detail and accuracy in all tasks
• Personable, with a customer-focused approach to service delivery
• Knowledge of office Health & Safety practices, including IOSH Managing Safely