Work Coach- HMP Dovegate

You'll provide tailored Careers Information, Advice and Guidance (CIAG), helping individuals identify realistic career pathways and overcome barriers. Your work will have real purpose - supporting rehabilitation, reducing reoffending, and creating a positive impact on communities by helping people prepare for life after release.

What you'll do as a Work Coach
You'll be entrusted to:

Deliver one-to-one and group sessions on employability, career planning, and effective disclosure
Assess individuals' skills, interests, and aspirations, developing tailored learning and career plans
Support the development and regular review of learning plans, setting clear and achievable goals
Provide guidance on education, training, and employment pathways based on labour market information and individual circumstances
Deliver workshops on CV writing, interview preparation, and job search skills
Build strong, supportive relationships and collaborate with education teams and stakeholders to support progression

Hold a level 4 careers qualification or equivalent or be willing to achieve once in post fully funded by Serco
Experience delivering careers advice, guidance, or employability support
Strong communication and interpersonal skills, with the ability to build trust and motivate others
The ability to work with individuals with complex needs in a structured environment
Excellent organisational skills, with the ability to manage a caseload and meet targets
A resilient, adaptable approach and a commitment to making a positive impact

Vetting and checks:

An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

Location: HMP Dovegate, Uttoxeter, ST14 8XRSalary: £30,488 per annum, plus excellent benefitsSchedule: 40 hours per week, Monday
- Friday 8am
- 4:45pm
Work Coach
Location: HMP Dovegate, Uttoxeter, ST14 8XR Salary: £30,488 per annum, plus excellent benefits Schedule: 40 hours per week, Monday
- Friday 8am
- 4:45pm
Ready to impact a better future?
As a Work Coach in our Education, Skills and Work team, you'll support individuals to build confidence, develop skills, and take meaningful steps towards employment both during custody and beyond release., Discover all you need to keep growing
We're one of the top 1% of international employers, so you can have confidence you'll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we're proud to offer clear development opportunities - and the support and tools to help you seize them.

What we offer

Holidays: 23 days plus bank holidays
Pension: Up to 6% contributory pension scheme
Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.