Wellbeing Officer

Wellbeing Officer 37 hours per week | 5 days on-site Initial 3-month contract £200 per day (PAYE) or £268.91 per day (Umbrella) The Role Peterborough City Council is seeking a dedicated Wellbeing Officer to support learners across study programmes and apprenticeships. This is a frontline, office-based role focused on safeguarding, student welfare, and enabling positive outcomes for young people. You will play a key role in supporting learners aged 14-19 and adults, particularly those facing social, emotional, or behavioural challenges. The position involves close collaboration with internal teams and external agencies to ensure learners receive the right support at the right time. Key Responsibilities Provide pastoral and wellbeing support to learners, including those in crisis Safeguard children and vulnerable adults, maintaining accurate records and reporting concerns Liaise with external agencies (e.g. Early Help, Youth Offending, Social Care) Monitor attendance, engagement, and
progression, taking appropriate follow-up action Support behaviour management and implement early intervention strategies Coordinate and attend multi-agency meetings (e.g. Child in Need, PEP reviews) Maintain detailed learner records and support logs Work closely with tutors to enhance the learner experience and outcomes About You We're looking for someone who: Has experience working with young people or vulnerable adults Has a strong understanding of safeguarding and wellbeing practices Can manage challenging behaviour with confidence and empathy Is highly organised, with excellent communication and interpersonal skills Can work both independently and as part of a team Is resilient and able to handle emotionally demanding situations Essential Experience & Skills Experience supporting learners with social, emotional, or behavioural needs Knowledge of safeguarding procedures and multi-agency working Ability to motivate and support individuals to achieve positive outcomes Strong
administrative and record-keeping skills Confident communicator with a proactive, "can-do" approach