Wellbeing Advisor

Solent Mind delivers Wellbeing services across Hampshire, including Eastleigh, Winchester, Farehamand Gosport and the New Forest. This post is based in the New Forest locality. The Wellbeing servicesprovide a range of support, including 1-1s, courses and workshops delivered both within the centresand via digital platforms.The Senior Wellbeing Advisor will support clients through 1-1 assessments, facilitating educationalcourses and social/activity groups, with the aim of enabling people to achieve their goals in a personcentredand inclusive approach.Principal Accountabilities:To undertake assessments and reviews with clients to enable service users to better manage theirmental health and wellbeing and to support their recovery.To facilitate structured workshops and courses alongside other members of staff/volunteers, includingthose from other wellbeing services and partner organisations, either face-to face or on digital platforms.Key Duties

• To welcome people into the service, and to create an environment which is both relaxed and
purposeful. This may be within the centres or via digital platforms.
• To respond to initial contacts to the service, either by phone, email or in person, and to provide
appropriate information.
• To undertake initial assessments, either in person or by phone, and to identify agreed goals within
a Wellbeing programme.
• To deliver structured recovery-focused groups (ie Decider Skills, Anxiety Management, Self Esteem)
either within the Centres or via digital platforms such as Zoom.,
• To support the service user to obtain information and advice that will assist them in the achievement
of identified goals.
• To encourage service users to access local community facilities and relevant on-line resources
which may help to maintain their wellbeing.
• To undertake reviews of service users' progress towards their identified goals.
• To share with other staff of the Wellbeing Centres and other agencies as appropriate information
regarding the service users' wellbeing in line with Solent Mind policies and procedures.
• To maintain records in line with Solent Mind policies and procedures, including inputting data to the
service CRM system.
• To ensure that any income and expenditure is recorded and receipted in accordance with financial
procedures and within delegated authority levels.
• To attend relevant meetings related to the provision and delivery of Wellbeing services and to
feedback relevant information to the Managers, Co-Ordinator and other staff.
• To provide assistance and mentoring to volunteers and students when required, in agreement with
Co-Ordinator/Managers.
• To identify innovative ways of developing and improving the service.
Internal and External Liaison
• Share appropriate information under Solent Mind's Confidentiality and Risk Assessment Policy.
• Develop and maintain good working relationships with associate organisations which share the
building.
• Develop and maintain good links with other providers and promote ways to maximise partnership
working and increase our positive impact to local communities.
• To attend relevant meetings/conferences/events and undertake training in line with the requirements
of the post.
• Attend staff meetings, supervision, case supervision and appraisal meetings as required.
General:
• Adhere to the aims, values, policies and procedures of Solent Mind, particularly safeguarding and
health & safety.This list is non exhaustive and other duties may be required to meet the needs of Solent Mind

Requirement or DesirableQualifications/Education/Training:Educated to a minimum level 2 standard or extensive relevant experience EssentialExperience:Experience of working with vulnerable people with diverse needs EssentialExperience of working in a mental health setting DesirableExperience of assisting with, or of delivering, courses/group sessions EssentialPersonal experience of mental health issues DesirableKnowledge/Skills/Competencies:Ability to work on own initiative and within a team EssentialAbility to manage risk and conflict DesirableGood written and verbal communication skills EssentialGood I.T. skills, including digital platforms EssentialAbility to self-reflect and learn from experience and specific situations EssentialHaving a positive and inclusive attitude to people from diverse backgrounds, Essentialcharacteristics, and abilitiesGood local knowledge or the ability to research and identify appropriate community DesirableresourcesOther:Commitment to Solent Mind's values EssentialCommitment to Solent Mind's Equal Opportunities and Diversity and Inclusion Policies EssentialWillingness to undergo a relevant DBS Check if required EssentialAbility to work flexible hours if required Desirable

Hours: 18.5 hrs a week ( Mon, Tues, Wed & one in four Saturdays)Salary: £12,487.50 to £13,452.50 per annum (£24,975 to £26,905 fulltime equivalent (Solent Mind Band B)Contract: Permanent