Welfare Benefits Advisor / Cynghorydd Budd-Daliadau Lles

We've a newly funded 2 year role in our specialist Benefits Advice AQS accredited team. So, we're recruiting an experienced Welfare Benefits Advisor to advise and assess needs when it comes to making sure people affected by cancer in the Cardiff & Vale Health Board receive their entitlements in relation to their cancer diagnosis.

Last year our Benefits Advice team supported well over 1500 service users and this role will help us reach so many more people affected by the financial impact of cancer when they need it most., Hours: 35 hours per week supported by flexible working in a 2 year fixed term funded contract. The role can be considered full time or a job share of 2 part time hours (a minimum of 14 weekly hours). Please indicate your availability on your Covering Letter., In this Welfare Benefits Advisor role you can expect to be doing the following:
Working in partnership with hospital colleagues to build a professional referral network and support their cancer patients when it comes to delivering a quality Welfare Benefits Advice service
Meeting with cancer patients in person in a hospital setting, as well as virtually or by phone, to assess their benefits needs
Managing a caseload independently; assisting service users to apply for benefits and maximising their entitlement
Challenging benefits decisions including representing service users at Benefit Appeal Tribunals as required
Accurately recording information and case work on electronic systems
Using your experience, and that of your clients, to highlight trends, issues and areas for improvement in benefits and related processes

We're committed to safe recruitment especially when our roles are working directly with vulnerable adults. As such the requirements of the role mean the successful candidate will be required to undertake a DBS check in line with the role.

As an experienced Welfare Benefits Advisor it's an opportunity to make a tangible difference across a host of oncology areas such as breast cancer, colorectal cancer, gynaecological cancer and lung cancer. You'll be able to work independently and build strong referral relationships within the hospitals to help you in delivering your service., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

Around 20,000 people are diagnosed with cancer in Wales every year. We're proud to support over 10% of those and we want to be there many more.
We give help, hope, and a voice to everyone affected by cancer. We understand how cancer can impact every aspect of life and how it affects families and friends too. Our wide range of services offer information, advice, and specialist support to people living with cancer, and their loved ones.

We're committed to listening to the real experiences of people affected by cancer in Wales to drive the changes that make a difference.

More about US
At Tenovus Cancer Care we're committed to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. We're proud to be an equal opportunities employer who does not discriminate based on the Equality Act 2010's Protected Characteristics. All qualified applicants will receive equal consideration for employment and we will adjust our recruitment processes where we can to support people who wish to join us.