Weekend Retail Supervisor
University of Oxford, Oxford
Weekend Retail Supervisor
£27534-£28437
University of Oxford, Oxford
- Part time
- Permanent
- Onsite working
Posted 2 weeks ago, 8 Jul | Get your application in now before you miss out!
Closing date: Closing date not specified
Job ref: 0a34d8d87aaf4d0ba27b8241ccf1b56d
Location ref: Oxford
Full Job Description
The Retail Operations department generates income for the Bodleian Libraries through its two on-site shops and online store, offering unique merchandise inspired by the Library's world-renowned collections. You will join a friendly and ambitious team during an exciting period of growth, helping to deliver an outstanding retail experience for visitors. You will support the Shop Manager in the day-to-day operation of both the Weston Library and Old Quad shops, helping to maximise sales through excellent customer service, effective stock presentation and strong operational standards. You will deputise for the Shop Manager when required, supervise Retail Assistants during weekend shifts, coordinate stock replenishment and transfers, assist with ecommerce order fulfilment, support monthly stock counts, operate tills and EPOS systems, and ensure the shops remain welcoming, well-presented and fully stocked. You will also contribute to special events and work collaboratively with colleagues to maintain the smooth running of the retail operation. This is a permanent part-time post, working 14 hours per week. The anticipated working pattern is weekends on a rota, with occasional evening and Bank Holiday working as required.
You will have previous experience in a customer-facing retail environment and a genuine commitment to delivering excellent customer service. You will be confident handling cash, using electronic tills and stock management systems, and be comfortable using Microsoft Outlook and Excel. You will communicate effectively with customers and colleagues, work well both independently and as part of a team, and take personal responsibility for maintaining high standards. You will be organised, dependable and motivated, with excellent attention to detail. Previous experience of supervising colleagues, visual merchandising, and an interest in the Bodleian Libraries' retail product range would be advantageous.
As an employer, we genuinely care about our employees' wellbeing and this is reflected in the range of benefits that we offer including:
- An excellent contributory pension scheme
- 38 days of annual leave
- A comprehensive range of childcare services
- Family leave schemes
- Cycle loan scheme
- Discounted bus travel and Season Ticket travel loans