Waylands Volvo Havant Parts Advisor Apprenticeship Waylands

The Volvo apprenticeship programme is geared toward training the right candidate to become a qualified Parts Advisor. But what does a Parts Advisor do?

Parts Advisors are responsible for ordering, selling, and managing stock control on a wide range of vehicle parts and accessories. Duties may vary from employer to employer but will typically include:

Advising customers on how to solve a problem with their vehicle.

Taking orders from customers both face to face and over the phone.

Maintaining an ordered stock room and finding parts from stock.

Raising invoices for parts sold.

Liaising with other members of staff.

Working alongside on-site Service Technicians to ensure they have the parts needed to complete their daily work.

Training Provided

Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre in Daventry.

Using a combination of classroom-based training, e-learning, practical training, and application of learning, you will be guided by your trainers and personal mentor along the road to success.

This apprenticeship combines off-the-job training with on-the-job learning, and you will be supported every step of the way. On successful completion of the 17-month programme, you will receive the following:

Level 2 Retailer Standard

Volvo branded certifications as appropriate

(Scotland/ Wales/N.Ireland)

On successful completion of the 17-month programme, you will receive the following:

Level 2 / Level 5 Customer Service Apprenticeship

Volvo branded certifications as appropriate

Volvo Cars' continued success is the result of a collaborative, diverse, and inclusive working environment. The people of Volvo Cars are committed to making a difference in our world. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. We believe in bringing out the best in each other and harnessing the true power of people. At Volvo Cars your career is designed around your talents and aspirations so you can reach your full potential.