Are you organised, approachable, resilient, and ready to work with a front-line team delivering statutory services to the residents of North-East Lincolnshire?
Our Purpose
To provide a scheduled waste and recycling collection for our residents of North-East Lincolnshire. Working efficiently, effectively ensuring value for money, meeting the values set out in the core aims of the local authority.
Your Role
Through a range of activities including supporting the managing absence and well-being of staff, performance, conduct and capability issues, arranging meetings, preparation and timely circulation of related documents, note taking, dealing with enquiries and identifying matters arising from minutes and action / monitor action as required and other administrative duties associated with the role. You will investigate corporate complaints at a level expected for this role, and respond according to NELC procedures.
You will contribute, gathering and analysis intelligence data and performance information, training events and ensure attendance records, training and development records are maintained and kept up to date.
There will be occasions you will need to deputise for Team Leaders for holiday and sickness cover in relation to daily operational tasks, and therefore flexible start and finish times are required.

The right candidate will be part of the waste services team supporting, the manager and Team Leaders to develop both short and long term plans for delivering specific operational activities within Waste Operations and ensure continuous improvement.
We are looking for a first-class communicator who is keen to learn, has an enquiring mind, an ability to build relationships with people at all levels and is IT, maths, and English literate.
If you have an enthusiastic interest in engagement with staff and the public and a desire to listen to and work with all stakeholders to bring positive change, then we would be delighted to hear from you.

All applicants are advised to carefully read the information provided in the Role Profile and Person Specification.
If you require an informal discussion about the role please contact Amy.Wakefield@nelincs.gov.uk
Key Dates
Interview date: 4th July
We want you to have the best interview experience with us, so will provide candidates selected for interview their questions 24 hours in advance of meeting us.
We reserve the right to close our adverts early if we have received a significant volume of suitable applications.
As part of your RewardNEL package, you will have a generous leave entitlement (including bank holidays) and enrolment into a local government pension.
You will also have access to our exclusive RewardNEL platform.
This includes a variety of salary sacrifice schemes including Cycle2Work, Holiday Extra and Tusker (Car Lease), discounts at local coffee shops and bars, direct access to our inhouse wellbeing support, free and discounted local car parking as well as instant access to new savings at major retailers, entertainment and hotels.
NELC staff can also benefit from flexible working and excellent training and development opportunities and a Fostering friendly scheme.
Do you need support?
If you need any help applying for this position, please contact Wendy Trask on (text or call). Wendy can support with digital access as well as offering advice and guidance about completing the different sections of the application form.
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We regularly review data to ensure our recruitment processes are fair, transparent and promote equal opportunities for all. We also have an in-house Equalities Champions Group that works to promote and embed in the workplace, helping us identify areas where we can take positive action, and make the organisation a safe space for colleagues to feel connected.