Warrior Programme Regional Co-ordinator

Location: Hybrid -Based at home, (Ideally within easy of Wigan and surrounding areas) and attendance on Residential courses, currently in Corsham with visits to hubs supporting Veterans and their families across the North.,

• Build and maintain relationships with the Valour Recognised Centres, NHS Service, military charities, statutory services, partner organisations and Armed Forces groups (Veterans, Serving and Families) in the North of England.
• Conduct presentations as required to raise awareness and understanding of The Warrior Programme to include other military charities, breakfast clubs, units, stations and bases.
• Be prepared to attend online weekly/monthly multi-disciplinary team meetings with NHS/VRC partners to identify appropriate attendees for the courses.
• Attend meetings or conduct office calls with the VRCs across the region as necessary.
• Upload information to the Customer Relations Management (CRM) and NHS/VRC equivalent and conduct the necessary Risk Assessments, administration and briefings to ensure participants (Veterans, serving and families) are Ready and Suitable prior to attending the course.
• Maintain contact and nurture the participant so that they arrive at the course well prepared and motivated to attend.
• Attend Residential programmes - Mon pm - Thu pm/ Fri am (staying on site with the team) and work with the team to ensure all Warriors receive a first-class experience on the residential Foundation Course.
• Sign post/refer Warriors to appropriate support to continue personal development where appropriate.
• Manage safeguarding concerns and raise designated safeguarding lead (DSL) as necessary.
• Liaise with the Post Course Co-ordinators and partners to ensure referrals are supported and guided throughout the 12-month programme and maintain consistent progress towards goals.
• Attend and host online courses, pre- and post-course workshops as required.
• Collect, write and present required data and management information to the Director Operations/Senior Management Team as required.
Any other duties related to the post as designated by the Lead Regional Co-ordinator or the Senior Management Team

Essential
• Can work unsupervised, use initiative, is highly motivated, proactive and looks for solutions
• Able to build and maintain relationships with partner agencies
• Excellent interpersonal and communication skills - Articulate and credible. Able to collaborate with all stakeholders both online and in person
• Can work as part of a remote team and is a good team player
• Demonstrates empathy and has a good understanding of the complex needs of armed forces personnel
• Able to deliver presentations to promote the Warrior Programme
• Digital confidence, CRM Competence and accurate information management
• Highly organised and able to administer groups of people whilst on a course
• Compile concise progress reports for senior management
• Flexible and able to work away from home in the UK as required
• Ability to travel across the region and to residential courses
Desirable
• A military veteran or spouse of a Veteran
• Knowledge of statutory services and military charity organisations
• Experience in negotiating and influencing with Managers & Directors of Organisations at Regional level
• Mental Health first Aider or First aid at work qualification
• Able to conduct dynamic risk assessments
• Knowledge of NLP and TLT and techniques used on Warrior Programme
• Safeguarding experience
• Confident user on social media platforms
  
  Salary: Circa £30,000