Warranty Advisor

As the Warranty Administrator you will be an integral part of the team that is responsible for the submission and monitoring of all Warranty claims that fall under this team. You will be responsible for:

• The processing of warranty/retail invoices.
• Liaising with the Service team & work in progress management
• Communicating with manufacturers to resolve submission issues/corrections.
• Following process to make successful warranty claims
• Reconciling paid claims and providing accurate and up to date warranty records
• Keeping up to date with all the latest warranty bulletins and advising Technicians and all relevant colleagues accordingly.
• Ensuring all job cards adhere to standards and warranty bulletins for compliance.
  
  Have previous experience working in an Administration role
• Show very strong administration skills.
• Be customer focused
• Demonstrate great computer skills.
• Have excellent attention to detail.
• Be process driven.
• Demonstrate a positive, right first time attitude.
• Possess excellent communication skills both written and verbal.
• Be methodical and organised in their approach to their workload with an ability to work to deadlines
• Be open and enthusiastic to training
• Have a great team player mentality.
Previous experience working in the Motor Trade would be advantageous for this role.

At Pentagon, we believe that diversity and inclusion are fundamental to our success.We are committed to fostering a workplace where every individual is valued, respected, and empowered to contribute their unique perspectives and talents.Our values are chosen and driven by our colleagues, incorporating , trust , respect , integrity and communication , to create and maintain a positive , collaborative culture.Our vision, is that we believe that by embracing the perspectives and talents of every individual, we can drive meaningful change and create a more inclusive automotive industry for generations to come. For more information on why becoming a member of the Pentagon Motor Group team is an amazing career choice head over to our website! https://www.pentagon-group.co.uk/recruitment

Pentagon Motor Group have a very exciting opportunity for a new team member to join their highly successful Warrington Dealership. If you:
• Have a passion for team work
• Enjoy the buzz of a fast paced work environment
• Take pride in doing your job to the best of your ability
Then we would love to hear from you! Have you heard about our benefits? When you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including:
• 31 days holiday per year (including Bank Holidays) that will increase with length of service.
• Recommend a Friend Scheme.
• Discounted days out with family and friends.
• Retail discounts saving £££'s on shopping and dining out.
• Fully funded, Nationally Recognised Qualifications.
• Manufacturer specific training.
• Salary Finance.
• 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.
• Team member Pension Scheme contributions.
• Friends & family Customer Referral Payments
• Discounts on products and services that we provide for family and friends.