Warranty Administrator

We're looking for a detail-oriented and organised Warranty Administrator to join our growing team in Wyton.

This is an excellent opportunity for someone with strong administration and customer service skills who enjoys working in a fast-paced environment. Previous warranty experience isn't essential-we'll provide full training for the right person.

What You'll Be Doing

As a Warranty Administrator, you'll play a key role in ensuring warranty claims are processed accurately and in line with manufacturer guidelines. You'll work closely with workshop teams, manufacturers and internal departments to help deliver an efficient and compliant warranty process.

Your responsibilities will include:

Processing warranty claims accurately and within agreed timescales.

Raising and checking warranty job cards to ensure compliance with manufacturer requirements.

Using manufacturer systems to submit, monitor and manage claims.

Maintaining accurate records, databases and spreadsheets.

Filing and managing warranty documentation.

Responding to enquiries by phone, email and in person.

Building positive relationships with workshop teams, manufacturers and internal stakeholders.

Supporting workshop administration and helping resolve warranty-related queries.

We're looking for someone who is:

Highly organised with excellent attention to detail.

Comfortable working with data and administrative systems.

A confident communicator with great customer service skills.

Able to prioritise tasks and work to deadlines.

Proactive, flexible and willing to learn.

A supportive team player.

A basic understanding of motor vehicles would be an advantage, but full training will be provided.

£27,144

40 hours per week (Monday - Friday)

Accelerate your career with a company that leads the way!

Manheim Vehicle Solutions, part of the Cox Automotive Group, is a growing and evolving business delivering vehicle fleet and handover services for some of the biggest names in the automotive industry.

The role of Warranty Specialist sits within the Warranty Workshop team and forms part of the wider Commercial and Operations team within the Manheim Vehicle Services structure.

Why Join Us & What's In It For You?

As a Cox Automotive team member, you'll have access to a wide range of benefits, including exclusive discounts, cashback offers and our brilliant peer to peer recognition scheme. And there's even more to enjoy:

Option to buy additional holiday days

Your birthday off every year - paid

One annual Well-Being Day for you to relax and recharge

One paid Charity Day to give back and support a cause that matters to you

Opportunities for career progression across the Cox Automotive network

Competitive pension scheme