Warehouse Team Leader

The Ministry of Justice Supply and Logistics area is made up of three core business areas and sits within Commercial. Fleet Engineering Services (FES) The provision of first line servicing for the National Distribution Centre (NDC) fleet of heavy and light commercial vehicles, the workshop also provides support to the wider MoJ fleet. The team designs, develops and carries out vehicle conversions for HMPPS tactical units based on their requirements. They are also responsible for managing all vehicles as they enter and leave the fleet. Before a vehicle is disposed of, the team carries out inspections and removes any sensitive equipment. They also inspect vehicles returned to Branston to decide if they can be reused instead of issuing a new one. If a vehicle can be reused, the team assesses its condition, identifies and costs any parts needed, and once agreed with the unit carries out repairs to ensure the vehicle is safe, roadworthy and meets legal standards. National Distribution Centre (NDC) Manages the collection, storage and delivery of goods. These include manufactured items, raw materials, prisoner property, mattresses, footwear, and a small amount of document storage. The site also supports other MoJ activities when needed. The warehouse is a modern 135,000 sq. ft. facility with high storage capacity. It can hold up to 16,500 pallets in both wide and narrow aisles, along with around 6,000 sq. ft. of office space. The NDC operates its own fleet of 22 vehicles, providing around 500 scheduled deliveries each month. Deliveries are made across the prison estate nationwide, operating five days a week on a single shift, with overnight stays when required. Transport Unit Provides transport management services for the Ministry of Justice. It also manages a specialist vehicle workshop in Branston, supported by engineering and administrative staff. The unit's main responsibilities include developing transport policies, providing technical advice, and managing both Crown Indemnity Insurance and commercial insurance requirements., The duties, activities and responsibilities listed below are not intended to be exhaustive. The job holder is expected to accept reasonable alterations, and additional tasks of a similar level that maybe required. Where necessary, appropriate training and instructions, will be provided. Typically, the key responsibilities in this role will include (but are not limited to):

• Carry out all aspects of people management including performance management
• Managing the team in goods in and out; ensuring records/trackers updated as required
• Investigate Customer complaints / receipt / rejects / returns for the warehouse manager
• Maintaining Standard Operating Procedures (SOP's) and risk assessments for the warehouse
• Provide support to the warehouse manager for stock checks and inventory checking
• Ensuring and managing property consolidation for HMPPS
• Accident reporting and report hazards
• Induction training for new team members and ensuring everyone is up to date/have the relevant training delivery of training, including upkeep and maintenance of training plans and training records
• Understand and ensure policies, procedures and practices are in place as required
• Manage the achievement of performance targets and standards within the work area, verifying and signing off documentation as appropriate
• Support the Warehouse manager by analysing data from the department and other areas. Produce reports and provide accurate management information, to include monitoring goods performance
• Act as first point of contact for relevant external stake holders
Health, Safety and Welfare
• Support the Warehouse Manager in creating a safe working environment for staff, visitors, and contractors by adhering to Health and Safety legislation, ensuring Safe Systems of Work (SSOW) and Risk Assessments (RA) are followed, and by reporting any incidents to the Warehouse Manager/Health and Safety Manager.
Mechanical Handling Equipment (MHE) The job holder will be manging a team who will be operating MHE on site, and will need ensure they are fully training, qualified and hold the relevant licences, and keep training up to date., The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) - See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity). For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location's respective pay scale (any legacy arrangements/locations will need to be amended). Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer. All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet. Flexible working hours The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy.

We are looking for an experienced and motivated Team Leader to support the Warehouse Manager in delivering an efficient and cost-effective warehousing and distribution service. In this role, you will oversee the day-to-day movement of goods, including loading and unloading vehicles, checking deliveries, and ensuring stock is processed, recorded, and stored accurately within set timescales. You will also provide guidance and support to managers, team leaders and customers, helping to maintain a high-quality service. You will bring recent experience leading or managing people. The role requires the ability to work to tight deadlines, solve problems quickly, and maintain strong attention to detail. While prior warehouse experience is beneficial, it is not essential. We welcome applications from candidates with a willingness to learn.,
• Team leader/Management/supervisory experience
• Line manager experience. Experience leading teams (6-15+ staff), including delegation, coaching, performance feedback, and conflict resolution
• Intermediate Microsoft Office skills - Outlook, Word, Excel
• Warehouse management systems proficiency - training will be provided
• Health & safety awareness & compliance
• Coordinate teams, escalate issues, and liaise with other departments or clients
Desirable Criteria
• First Aid, Fire Marshal, IOSH certifications - training will be provided if needed
• Training experience
• Warehouse experience, Statement of Suitability (500-750 words): this should be based around the key responsibilities and essential criteria, giving examples of your personal experience of line management and/or team leadership, Working together
• Leadership
• Delivering at pace
• Communicating & influencing, This should be based around the key responsibilities and essential criteria, giving examples of your personal experience of line management and/or team leadership
Evidence of Experience CV or Work History, Statement of Suitability, Leadership Delivering at Pace Communicating and Influencing

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy. A Great Place to Work for Veterans The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Monday to Thursday: 08:00 - 16:00 Friday: 08:00 - 15:30 This is an excellent opportunity to join the NDC warehouse team. Training can be provided to support the right candidate in developing their warehousing knowledge., The MoJ offers a range of benefits: Annual Leave Annual leave is 25 days on appointment and will increase to 30 days after five years' service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis. Pension The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees. Support
• A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share.
• Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
• For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.
Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
• To Transformative Business Services (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk);
• To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);
• To the Civil Service Commission (details available here)
As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.