Warehouse Operative Apprenticeship

Introduction

Kickstart your career in procurement, warehousing and supply chain operations. Gain hands-on experience managing stock, suppliers, orders and logistics while supporting a growing facilities management business. Learn from experienced professionals and develop valuable skills with real progression opportunities.

About the Employer

Every service we offer is customised to meet the unique needs of our clients. We truly believe in innovation, the power of technology, and putting people first when it comes to delivering commercial cleaning and soft facilities management. Our philosophy revolves around placing our clients at the centre of everything we do, constantly striving to exceed expectations.

We challenge the norm and bring a fresh perspective to the market, consistently providing affordable, high-quality, and reliable solutions to all our clients. Our unwavering commitment to excellence drives us to push boundaries and set new standards within the industry.

Success lies in the accomplishments of our clients, and by embracing technology, maintaining a progressive mindset, and staying committed to our values, we continue to reimagine FM.

What You'll Do

Procurement and supplier support

• Assist with placing and tracking orders for cleaning supplies, consumables and equipment, under the guidance of the Warehouse Supervisor.

• Help monitor stock levels and flag low stock to avoid shortages.
  Support the team in following up on delayed, incomplete or incorrect orders.

• Check deliveries against purchase orders and invoices, and report any discrepancies to a supervisor.

• Building supplier knowledge

• Learn how to communicate professionally with manufacturers and suppliers, acting as a first point of contact for routine queries.

• Shadow senior team members during supplier discussions to build understanding of pricing, terms and lead times.

• Help note supplier performance and product issues, feeding back to the wider team.

• Communication between cleaners and warehouse

• Help relay requests and updates between field-based cleaning teams and the warehouse.

• Support the timely dispatch and replenishment of supplies and equipment to cleaning teams and sites.

• Assist with processing ad hoc orders from sites.

• Help resolve simple queries and shortages, escalating anything more complex to a supervisor.

• Support the ordering, printing and branding of staff uniforms and workwear.

• Help maintain uniform stock and ensure new and existing staff are correctly equipped.

• Provide general warehouse support, including during annual leave and absence cover periods.

• Assist with goods-in, order picking, stock organisation and dispatch as directed.

• Support with office suppliers, stock and uniforms as required.

Training Outcome

Our appraisal process and continuous conversations will allow you the opportunity to discuss what is next with your line manager and how      you may achieve career goals.

Skills Required

• Communication skills
• Attention to detail
• Organisation skills
• Administrative skills
• Number skills
• Team working
• Initiative
• Physical fitness

Qualifications

• Desired - GCSE - English - C or 4 or above
• Desired - GCSE - Maths - C or 4 or above

Course Information

Course: Supply chain warehouse operative (level 2)

Level: 2

Route: Transport and logistics

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Monday to Friday, 08:00 to 16:00. There is the possibility of moving 1 hour earlier to 07:00 to 15:00, if that suits candidates better.

Expected Duration: 1 Year

Training Provider: QUALITRAIN LIMITED