Warehouse Operative

Join our Operational Team and help keep our vehicles safe, compliant, and ready to deliver the brilliant service AO is known for. You'll be hands-on every day-securing loads, supporting maintenance, completing checks, and making sure everything runs smoothly behind the scenes. You'll work closely with our engineers, self-employed crews, and contractors to keep our fleet moving. If something needs fixing, organising, or sharing, you'll be the go-to person who gets it sorted. Your work keeps our drivers safe, our customers happy, and our standards sky-high. Because at AO, every delivery counts-and you'll help make every one of them amazing.,

• Make sure every vehicle is loaded safely, secure, and fully compliant with transport rules - AO-standard from the start.
• Keep an eye on deliveries through the day and step in fast when something needs sorting.
• Support new starters by showing them the ropes - Safe Systems of Work, Health & Safety, and how we do things at AO.
• Share daily/weekly priorities so the whole team's on the same page - great handovers and clear comms are a must.
• Work side-by-side with the team, helping split tasks and keeping everyone moving.
• Carry out alcohol testing when required to keep our operation safe and compliant.
• Handle small vehicle repairs and get servicing booked in on time.
• Chat with Drivers, answering questions and resolving issues with a friendly, helpful approach.
• Tranship and reload vehicles to keep the operation flowing smoothly.
• Complete in-house reports accurately and on time to keep everything running behind the scenes.
  
  A flexible approach is required for this role as it will be working an AM shift. We're committed to finding the right people and creating opportunities so please get in touch., Solid understanding of safe loading and transport compliance - making sure every vehicle is secure and meets the rules.
• Strong delivery-monitoring and quick problem-solving skills to handle issues as they pop up.
• Experience supporting and training new starters, especially around Safe Systems of Work and key Health & Safety basics.
• Clear, confident communication - sharing priorities, giving great handovers, and keeping operations flowing.
• A hands-on team player who can organise tasks, support colleagues, and get stuck in.
• Basic vehicle maintenance know-how, from minor repairs to arranging timely services.
• Great driver engagement and a customer-focused approach, handling questions professionally and building positive relationships.
  
  We're big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They're our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.
But we're more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK's most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it's the exact same for our AOers too. We truly believe it's more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it's about more than just a CV, it's about what makes you, YOU.


• At least 5% contribution pension scheme
• Healthcare Cashback Scheme
• Exclusive Staff Discount
• Enhanced Maternity, Paternity and Adoption Packages
• Expression of wish service
• Make a difference days (x2 fully paid charity days a year)
• Share-save Scheme, Surname
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That's great! We'd love to know more about you! How do you describe your gender identity? How do you describe your ethnic background? How do you like to describe your sexual identity or sexual orientation? Do you identify as a person with a disability or are you a person with accessibility needs? How would you describe your Neurodiversity?Great! Do you require any reasonable adjustments if we were to invite you to an interview? Reasonable adjustmentsWhat are reasonable adjustments? We want to make sure you have the best possible experience throughout our recruitment journey. If there's anything we can do to make the process more comfortable or accessible, like arranging a ground floor meeting room for an interview or having a sign language interpreter join you, please let us know below. We're here to support you every step of the way. If this role was recommended to you by someone already working at AO, please tick the box and let us know their name. Referrer First Name Referrer Last Name By ticking, this means you are giving us your permission to keep in touch with you over the next 12 months using the information you have submitted. We will share content with you every now and then about AO and update you on relevant job opportunities. To opt out at any point, please email careers@ao.comYour applications in! One of our recruitment team will be in touch soon with an update as soon as they can. In the meantime, why not check out what life at AO is all about! Explore Now Current / last job title
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• Takes just 2 minutes to complete!AO is for everyone! We should all feel that we belong. That's why we are creating a welcoming and inclusive place to work. We're proud to be different. From how we look to the way we talk to our customers, we skip to the beat of our very own drum. We know that being different together is our superpower and we celebrate it because it makes us stronger, more creative, and better at what we do. We believe the people we employ should reflect the diversity of our customer base; that way, we can communicate in a way that recognises all backgrounds, races, ethnicities, genders, ages, religions, abilities, and sexual orientations. And that's why we're asking these questions. Making sure our recruitment process is inclusive is a key part of what we're doing at AO to encourage diversity as an employer. Read more How will we use the data? After we've collated the data, we'll look at the patterns to assess if we are inclusive at each stage. If it turns out that we aren't, then the data may help us identify where we can improve. The data collated won't have any impact on your application and is not shared with hiring managers or the recruitment team.