Warehouse Operative

As a Warehouse Operative, you will be responsible for carrying out accurate, efficient and safe handling of Hotel Chocolat products. You will perform a variety of fulfilment operational tasks and ensure delivery of quality products on time and in the correct condition to our customers through several picking methods and MHE activities., The on-site location for this role is at our Distribution Centre 'Beta', in Harpole, Northampton. We opened the doors to our impressive Distribution Centre - all 429,107 square feet of it - in October 2022. You will find us just off Junction 16 of the M1. What you'll be doing….

• Ensure orders are picked accurately, in full and on time, delivering on daily targets and KPIs set for the shift
• Despatch of orders across a range of channels (i.e. Wholesale and Retail picking)
• Ensure that all despatches are fit for transportation
• Escalating any issues that may affect delivery of our business Service Level Agreements to Shift Coordinators / Team Managers
• Ensure that any relevant paperwork is completed clearly and accurately
• Work to protect and safely store all products within the warehouse
  
  Exceptional attention to detail
• Willing to multi-skill and be flexible across the operation
• Good English language skills both written and verbal
• Competent numerical skills
Desirable
• MHE trained - PPT, LLOP's, FLT and Counterbalance
• Experience of working in an FMCG operating environment
  
  Who are we?
We're one of the UK's favourite premium chocolate brands, with a range of products spanning luxury gifts, alcohol and our pioneering drinking chocolate system, the Velvetiser . A cacao pod takes years to grow - it can't be rushed if it's going to be just right for our products. The same can be said for Hotel Chocolat, which originally started as a mint production company before we realised it was luxury chocolate that we were really passionate about. Now, we're market leaders in the industry. What began as an online-only business grew to over 140 stores across the UK, and we're still growing… Today, we're multi-category, multi-channel, and multi-territory, and our customers, colleagues, cacao farmers and suppliers all benefit from the success we make together. To learn more about us and read about our People Pledge - our commitment to equality, diversity and inclusion - click here: At Hotel Chocolat, we treat each other with respect, equality and grace. Our mantra? Be brave. Be kind. This People Pledge is underpinned by our values of Originality, Authenticity and Ethics. We encourage new ideas and fresh thinking and for each of you to bring your ORIGINALITY to work. We want you to be your AUTHENTIC self - and feel comfortable to share your differences, and what makes you unique. Our commitment to being an ETHICAL business means we have a deep sense of fairness when it comes to the way we treat one another. This applies during our recruitment process too. We are proud to be an Equal Opportunity Employer who positively celebrates a diverse and inclusive culture. We welcome people from all walks of life to join us, bringing their individuality to help us reach our ambitious growth plans. We believe this is critically important to help us create a place to work where everyone feels like they belong, can be themselves and where all of our differences are celebrated. Hotel Chocolat

As well as a competitive salary and a range of company benefits including enhanced maternity and paternity leave and Company pension contributions, you'll receive 50% discount on all products, and a 70% discount for you and your guests when you stay at our Rabot Estate hideaway on the paradise island of Saint Lucia.