Warehouse First Line Manager

Grade: RCS N grade Contract Type: Permanent (Full-Time) Shift patterns: Night shift, 6pm to 6am, 4 on 4 off, 42 hours. Location: Daventry, NN11 8NF Can you lead a warehouse team to consistently achieve operational KPIs and customer service targets? Do you have previous supervisory or team management experience within a warehousing or supply chain environment? This role is responsible for coordinating and supervising operational teams, ensuring productivity, safety, quality, and colleague engagement while supporting the delivery of customer requirements and site objectives. WHAT YOU'LL DO

• Lead and supervise a warehouse operations team to achieve service levels, productivity targets, and operational KPIs
• Plan, manage, and adjust staffing levels to meet changing operational requirements
• Ensure compliance with Health & Safety policies, company procedures, and site processes
• Deliver effective communication through briefings, shift updates, coaching, and continuous feedback
• Support colleague development through performance management, training, absence management, and engagement activities
THIS ROLE WOULD SUIT PEOPLE WHO
• Individuals with previous team leader, supervisory, or first-line management experience within a warehouse operation
• Candidates who enjoy leading, motivating, and developing teams to achieve operational targets
• People with strong communication skills who can build effective relationships with colleagues and stakeholders
• Those who are comfortable managing performance, resolving operational issues, and driving continuous improvement
• Individuals who can work flexibly across shift patterns, including weekends and bank holidays, while maintaining a strong focus on safety and customer service
WHY JOIN US?
• Free parking and on-site canteen
• 24 days annual leave with the option to buy additional days
• Discretionary bonus based on performance
• We're happy to talk about flexible working - just ask about alternative patterns at interview
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more
WHO WE ARE We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more. BUILDING AN INCLUSIVE WORKPLACE At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs. Please be aware that interviews are provisionally scheduled to take place during the week commencing 28th September. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible. #DSCUKICF

Can you lead a warehouse team to consistently achieve operational KPIs and customer service targets? Do you have previous supervisory or team management experience within a warehousing or supply chain environment?

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more., At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.


• 24 days annual leave with the option to buy additional days
• Discretionary bonus based on performance
• We're happy to talk about flexible working - just ask about alternative patterns at interview
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more