Warehouse Administrator
Rhenus Logistics, Nuneaton, Warwickshire
Warehouse Administrator
Salary not available. View on company website.
Rhenus Logistics, Nuneaton, Warwickshire
- Full time
- Permanent
- Onsite working
Posted 3 weeks ago, 15 Oct | Get your application in now before you miss out!
Closing date: Closing date not specified
Job ref: fe70249dfcd84b07bd7fd2e789741be0
Location ref: Nuneaton, Warwickshire
Full Job Description
- Provide administrative support to warehouse operations, ensuring all paperwork and system records are accurate and up to date
- Create, process, and file delivery notes, goods-in records, pick lists, and dispatch documentation
- Maintain accurate records for inbound, outbound, and returned goods
- Support shift managers and supervisors with daily operational reporting.
- Update and maintain Warehouse Management System (WMS) data, including receipts, movements, adjustments, and despatches
- Investigate and resolve stock discrepancies in line with agreed procedures
- Assist with cycle counts and full stock takes, including reporting variances
- Ensure data accuracy to meet customer and audit requirements
- Act as a key point of contact operationally for customer queries relating to orders, stock, and deliveries, supporting the customer service team with responses
- Provide timely and accurate information to customers in line with service level agreements (SLAs)
- Escalate issues or risks that may impact service or accuracy.
- Liaise with transport providers and internal planning teams to support booking, despatch, and delivery activities
- Ensure all despatch documentation is completed accurately and on time
- Support proof of delivery (POD) tracking and query resolution.
- Ensure all documentation is completed in line with company procedures, customer requirements, and legal obligations
- Support compliance with Health & Safety, and quality standards
- Always maintain audit-ready records. KPIs
- Accuracy of system data and documentation
- Timeliness of order and stock updates
- Stock variance and investigation closure
- Customer service responsiveness and quality
Strong attention to detail and accuracy Good organisational and time management skills Ability to prioritise tasks in a fast-paced environment Confident communicator, both written and verbal Strong IT skills, including Microsoft Excel and warehouse systems Problem-solving mindset with a proactive approach Previous experience in a warehouse, logistics, or 3PL environment (preferred) Understanding of warehouse processes including goods-in, picking, packing, and despatch Experience using a Warehouse Management System (WMS) is highly desirable Familiarity with KPIs, SLAs, and customer-focused operations GCSEs (or equivalent) in English and Maths Additional qualifications in logistics, administration, or supply chain (desirable). Reliable and dependable Team player with a flexible attitude Calm under pressure Professional and customer focused.
Direct job link
https://www.jobs24.co.uk/job/warehouse-administrator-127593083