Warden

Vision Norfolk is seeking a caring, reliable and proactive individual to join our Hammond Court team as a Warden (Job Share). Hammond Court provides supported accommodation for people living with sight loss, helping tenants maintain their independence within a safe and supportive environment. The successful candidate will play a vital role in supporting tenants' wellbeing, responding to day-to-day emergencies on site, encouraging independence and helping create a welcoming community atmosphere. This is a daytime, on-site role; there is no overnight or sleep-in requirement. Main Duties:

• Making daily visits to tenants to check on their wellbeing and provide support where needed
• Responding to emergency calls and alarms during working hours and providing appropriate assistance
• Supporting vulnerable tenants in line with our policies and procedures
• Liaising with relatives, healthcare professionals, social workers and other agencies
• Prompting tenants to take their own medication, and collecting prescriptions, shopping and pensions on request, within agreed procedures and financial safeguards
• Maintaining accurate, confidential records and tenant information
• Supporting tenants to engage in social activities and communal events
• Helping new tenants settle into Hammond Court and understand safety procedures
• Promoting awareness of Vision Norfolk services and activities
• Supporting health, safety and fire procedures within Hammond Court
• Liaising with maintenance staff regarding repairs and safety concerns
  
  We are looking for someone who:
• Is compassionate, patient and approachable
• Has excellent communication and organisational skills
• Is able to work independently and use their initiative
• Has experience supporting older people or vulnerable adults
• Understands the importance of dignity, independence and confidentiality
• Has good record-keeping and administrative skills
• Is comfortable working as part of a small team
• Has an understanding of safeguarding responsibilities
Experience working within housing, care or support services would be advantageous. A qualification or experience as a Deafblind Interpreter, or experience supporting people with dual sensory loss, would be highly desirable.


• A friendly and supportive working environment
• Workplace pension scheme (auto-enrolment)
• 25 days' annual leave (pro rata)
• Training and development opportunities
• The opportunity to work within a respected local charity
Safer Recruitment An enhanced DBS check will be required for this role. Vision Norfolk is committed to safeguarding and promoting the welfare of the people we support and expects all staff to share this commitment.