Ward Volunteer

Liverpool University Hospitals Foundation Trust is looking to recruit volunteers in various roles in order to enhance patient experience and support staff. We are currently looking for volunteers for The Royal Hospital, We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role. Volunteers will be expected to adhere to trust policies and procedure especially relating to Infection Prevention and Control. Below are some of the main duties for our volunteer roles Ward Volunteer

• Help improve patient experience by providing a friendly welcome, emotional support, reassurance and companionship to patients and their families.
• Providing support, companionship and appropriate activities for patients with Dementia or Learning Disabilities
• Assisting in preparing patients for mealtimes and helping with menu choices.
• Assisting patients with eating and drinking and providing refreshments to patients
• Completing basic tasks and assisting patients within the Volunteer Role Boundaries.
• Running errands for patients to purchase newspapers/magazines/snacks as required.
• Reading to patients, playing games, completing jigsaws and puzzles
• Tidying and restocking the information racks and notice boards with appropriate resources under the guidance of the Ward Manager.
• Acting as an "alerter "to escalate any concerns/issues to the Nursing Team
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital. We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.,
• Help improve patient experience by providing a friendly welcome, emotional support, reassurance and companionship to patients and their families.
• Taking a pack of patient experience surveys to your ward area from the Volunteer Services Office for you to complete surveys with patients to collect data and feedback on the patient's experience while they have been in hospital.
• Meeting and greeting patients and visitors to the Ward.
• Completing basic tasks and assisting patients within the Volunteer Role Boundaries.
• Assisting patients to pack/unpack their belongings.
• Providing support, companionship and appropriate activities for patients with Dementia or Learning Disabilities
• Running errands for patients to purchase newspapers/magazines/snacks as required.
• Tidying the patient's bed space (locker tops/tables) to ensure they are clean and tidy.
• Assisting in preparing patients for mealtimes (tidying space ready to receive meal and assisting patients with hand hygiene).
• Reading to patients, playing games, completing jigsaws and puzzles
• Collecting and delivering miscellaneous items between departments: x-rays (Radiology Department), patient belongings (Bereavement Office).
• Providing refreshments to patients (checking first if patients are allowed fluids).
• Providing companionship and reassurance to patients who are waiting to be discharged from hospital.
• Collecting take home medications from the pharmacy to support patient's discharge.
• Tidying and restocking the information racks and notice boards with appropriate resources under the guidance of the Ward Manager.
• Acting as an "alerter "to escalate any concerns/issues to the Nursing Team
  
  Ability to communicate with all groups of people.
• Friendly, approachable personality.
• Helpful and accommodating manner.
• Sensitive, compassionate and tactful nature.
• Ability to give clear and concise directions.
• Able to work on own or part of a team.
• Work in collaboration with the ward staff and other volunteers
• Work within their role and organisational boundaries.
• Can provide a minimum of 3 hours per week for a minimum of 6 months
• Volunteers must be aged18and over to volunteer on the wards
  
  UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West. Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.