Ward Host / Customer Service Assistant (CSA)

We are currently recruiting for a Ward Host / Customer Service Assistant to join our hospital team. This is a patient-facing role where you will play a key part in supporting patients by delivering meals and providing excellent customer service within a ward environment.,

• Serving meals and beverages to patients in a timely and professional manner
• Assisting patients with menu choices where required
• Ensuring food hygiene and safety standards are maintained at all times
• Collecting meal trays and maintaining cleanliness within the ward area
• Providing friendly and compassionate customer service to patients and staff
• Following hospital policies and health & safety procedures
  
  Excellent communication and interpersonal skills
• Strong customer service skills
• Ability to work as part of a team
• Good time management and organizational skills
• Basic understanding of hygiene and food safety standards
• Reliable, punctual and professional attitude
• Previous experience in a hospital, care, catering or customer service environment
• Knowledge of dietary requirements and allergen awareness