Ward Host

Join the 5-star team at The McIndoe Centre, where exceptional care goes beyond clinical treatment. Were looking for a motivated and personable Senior Ward Host to be a key link between our patients and the catering teamensuring every meal is served with care, attention to detail, and a smile. Youll play an essential role in creating a positive patient experience, from taking and delivering meal orders to maintaining high standards of hygiene and food safety. As the friendly face of our catering service, youll also support the kitchen team during peak periods and help ensure our service runs smoothly from start to finish. This is an exciting opportunity to work in a supportive, professional environment where your work truly mattersand where theres plenty of room to grow and develop.,

• Taking and communicating food and beverage orders for patients, visitors, and staff
• Aid production of front of house rota
• Leading the Front of House team, ensuring they are fully trained and this is maintained, conducting regular 121s
• Assist with preparing trays and trolleys for meal service based on specific dietary needs
• Ensure H&S / allergen processes are followed
• Supporting kitchen operations by serving, preparing cold dishes, and restocking service areas
• Ensuring high standards of hygiene, food safety, and customer satisfaction
• Attending training in food hygiene, allergen awareness, and health & safety
• Playing an active role in patient feedback and service improvement, Join the 5-star team at The McIndoe Centre, where exceptional care goes beyond clinical treatment. Were looking for a motivated and personable Senior Ward Host to be a key link between our patients and the catering teamensuring every meal is served with care, attention to detail, and a smile.
Youll play an essential role in creating a positive patient experience, from taking and delivering meal orders to maintaining high standards of hygiene and food safety. As the friendly face of our catering service, youll also support the kitchen team during peak periods and help ensure our service runs smoothly from start to finish. This is an exciting opportunity to work in a supportive, professional environment where your work truly mattersand where theres plenty of room to grow and develop. What Youll Be Doing
• Taking and communicating food and beverage orders for patients, visitors, and staff
• Aid production of front of house rota
• Leading the Front of House team, ensuring they are fully trained and this is maintained, conducting regular 121s
• Assist with preparing trays and trolleys for meal service based on specific dietary needs
• Ensure H&S / allergen processes are followed
• Supporting kitchen operations by serving, preparing cold dishes, and restocking service areas
• Ensuring high standards of hygiene, food safety, and customer satisfaction
• Attending training in food hygiene, allergen awareness, and health & safety
• Playing an active role in patient feedback and service improvement, Food Safety Level 2 will be provided by Horder Healthcare if needed
  
  Industry recognised qualification at NVQ level 2 or higher or at least 2 years experience within a similar role within the service industry.
• Food safety Level 2 (this will be provided by HH if needed)
• The ability to lead by example
• Flexibility with regards to shift patterns
• Good written and verbal communication skills
• Basic IT skills including the use of Microsoft Outlook, Word & Excel.
• A good knowledge of common allergies.
• Friendly and outgoing personality, Experience in a hospital catering setting
  
  Horder Healthcare has been committed to caring since 1954 when we were called 'The Horder Centre for Arthritis'. We've come a long way since then. Our consultants are amongst the most skilled, experienced and innovative in their field. Our staff love to work here, so it makes sense that our patient outcomes are in the top 99%.
We have grown into a multi-service healthcare provider, with hospitals in Crowborough and East Grinstead, and outreach clinics in Eastbourne and Seaford. We are committed to making a positive impact to the health of individuals and the communities in which we work. Not only have we developed an international reputation for orthopaedic and musculoskeletal care, our partnership with The McIndoe Centre - the birthplace of pioneering plastic surgery treatments, means that we can deliver high-quality plastic, reconstructive, maxillofacial, ophthalmology and orthopaedic services from world-class consultants to an even greater number of people. We know that our working lives are fundamental to emotional wellbeing. Our employees are as valuable to us as our patients and we see it as our duty to nurture an engaged and skilled workforce. To do this we ensure employees have access to training and development opportunities as well as being a flexible and diverse workplace.


• A competitive salary with enhanced evening pay
• Ongoing learning and development opportunities
• A supportive, professional team culture
• Access to wellbeing resources and staff benefits