Ward Host

Do you enjoy delivering excellent customer service and making people feel cared for? Join our Catering team at The McIndoe Centre, East Grinstead as a Ward Host, where you'll play a vital role in enhancing patients' experiences through high-quality food service and friendly support.

This is more than just a catering role - you'll be part of a team that helps create a comfortable, caring environment for patients, visitors, and colleagues

What you'll be doing

As a Ward Host, you'll be at the heart of our patient dining experience, ensuring meals are delivered safely, efficiently, and with a smile. Your key responsibilities will include:

+ Taking and accurately recording food and beverage orders for patients, staff, and visitors.
+ Preparing trays and trolleys in line with individual meal requirements.
+ Supporting the preparation of sandwiches, salads, and beverages.
+ Delivering food and drinks to a high standard of service and presentation.
+ Ensuring all dietary and allergen requirements are understood and followed.
+ Maintaining a clean, safe, and hygienic working environment at all times.

You'll also help monitor feedback, manage stock levels, restock service areas, and support with cleaning and washing-up tasks when needed.

+ Friendly, approachable, and customer-focused
+ A strong team player with a positive attitude
+ Flexible and willing to work a variety of shifts
+ Organised and able to follow processes and standards

Desirable:

+ Awareness of safeguarding responsibilities
+ Food Safety Level 2 (or willingness to complete training)
+ Basic IT skills (Word, Excel, Outlook)

Due to the nature of work here at Horder Healthcare, and to ensure that we remain committed to our Safeguarding policy, any applicant upon an initial offer of employment will be subject to pre-employment checks, including an Enhanced Disclosure and Barring Service (DBS check). References and Occupational Health checks will also be taken up before appointment.