Ward Clerk / Receptionist

We are recruiting for a Ward Clerk / Receptionist - SDEC who shares our ambition and vision to deliver theBest of Care by the Best Peopleand has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff. Main duties of the job Our values areBold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust. We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process. To contribute to our exciting future and become part of our team, apply today., Booking in new patients that have been referred from the Emergency department, GP or Medocc Booking in Clinic patients. Answering the phone and dealing with any queries Scanning notes Keeping all systems up to date and admission books Please take a look at the Job Description for the full responsibilities. Job description, Booking in new patients that have been referred from the Emergency department, GP or Medocc Booking in Clinic patients. Answering the phone and dealing with any queries Scanning notes Keeping all systems up to date and admission books Please take a look at the Job Description for the full responsibilities.

• Educated to GCSE level including English or equivalent qualification/experience, Excellent communication skills - written and verbal
• Excellent interpersonal skills, with the ability to work across the organisation liaising with different levels of personnel
• Good organisational skills, self-motivation, drive for performance and improvement, reliable and flexible in approach and attitude
• Computer literate including ability to use Microsoft packages such as Excel, Ability to empathise with patients and carers and to provide a caring environment to aid communication
• Maintenance of patient confidentiality at all times
• Ability to work on own initiative and to work within a team
Person Specification Qualifications Essential
• Educated to GCSE level including English or equivalent qualification/experience
Skills Essential
• Excellent communication skills - written and verbal
• Excellent interpersonal skills, with the ability to work across the organisation liaising with different levels of personnel
• Good organisational skills, self-motivation, drive for performance and improvement, reliable and flexible in approach and attitude
• Computer literate including ability to use Microsoft packages such as Excel, Ability to empathise with patients and carers and to provide a caring environment to aid communication
• Maintenance of patient confidentiality at all times
• Ability to work on own initiative and to work within a team
  
  Do you have the ambition and vision to deliver our mission of theBest of Care by the Best of People providing excellent care, every time?
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients. As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy - Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey. Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation. Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach: B - Bold E - Every person counts S - Sharing and open T - Together Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.