Ward Clerk - Paediatrics

Are you organised, caring and passionate about making a difference for children and their families? We're looking for a dedicatedPaediatric Ward Clerkto join our friendly team on Ward 8 and the Paediatric Assessment Unit at Royal Preston Hospital. As the vital first point of contact for our patients, families and visitors, you'll help create a warm, welcoming and supportive environment. This is a key role where excellent communication skills, compassion and attention to detail really matter. Why join us? You'll be part of a dedicated, supportive team who work together to deliver the highest standard of care. This is a fantastic opportunity to play an important role in the smooth running of our paediatric services and to contribute to a positive experience for our young patients and their families. If you're passionate about helping others, enjoy working with people and are looking for a rewarding role where no two days are the same, we'd love to hear from you.

• Greeting and supporting children, young people and their families on arrival
• Providing a helpful and professional front-of-house service
• Managing patient information and ensuring accurate data entry
• Supporting clinical teams with essential clerical tasks
• Organising records, results and documentation
• Booking follow-up appointments and assisting with daily ward flow
We have 10000 fantastic people working hard to deliver quality services to our service users. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria. Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns. You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about interacting with people from all different roles to build skills & enhance your career path. You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care which means your role is pivotal and something really to be proud of. We are a forward thinking team and have a number of exciting developments planned, we value the voice of staff as well as patients and there will be opportunities for involvement in shaping the future of the unit. Our priority is patient safety and experience and we believe this is achieved by creating a positive experience for staff in the workplace. Responding to external and internal telephone queries from staff, patients and others and referring to appropriate person. Communicates with a range of staff, users and visitors to the Trust / Department utilizing a variety of communication methods including verbal, electronic and passing information in a format that is appropriate to the individual request. Organising incoming and outgoing post, referring enquires to appropriate person as necessary. Utilisation of local or Trust case note tracking system. Filing of reports and results.