Ward Clerk - Gynae & Early Pregnancy Assessment Unit

Are you looking for a job with a meaningful purpose, with the ability to have a positive impact on patient and relatives experience? We are looking for a compassionate, caring and motivated individual to join our service within the Gynaecology & Early Pregnancy Assessment Unit (GEPAU) to provide a receptionist role to the unit with some rotation through the gynae ward clerk role across a seven day roster period. The role will be a meet and greet, patient facing post including answering the inbound triage and queries line for patients and their partners who are attending the Gynae & Early Pregnancy Assessment Unit at potentially a very distressing and traumatic time of their lives. This post is based at the Gynaecology and early Pregnancy Unit and the Gynae Ward within the Royal Preston Hospital. We have 1 x 24 hour post . Due to the below shift pattern roster, these hours are not able to be amended.You must be able to work 4 x 6 hour shifts per week comprising of shifts 8 - 2pm / 2pm - 8pm Mon -Sunday (or 9-3 if covering the gynae ward shift) in order for the service to be covered effectively., You will possess excellent communication, organisational and administrative skills, attention to detail being a key characteristic. You will ensure that standards of service are maintained, have a strongly held commitment to high standards of service delivery. You will be responsible for providing an efficient and effective reception and appointments service, with strict adherence to Trust protocols, being aware of the need for confidentiality and integrity and being the first point of contact for patients attending our department. You will deal with all aspects of the appointment function on the Trust's computerised patient record system (QCPR), actively participate in receptionist process, activating appointments and updating patient demographics . You will be expected to support the ongoing Digitisation process of our service and support the clinical teams in answering the triage line, meeting and greeting patients attending the unit and undertaking general administrative duties as required. You will be multi-skilled following training, have a full understanding and working knowledge of a reception area and the basic functionality of the clinical systems.

We are one of the largest and highest performing trusts in the country, providing district general hospital services to 370,000 people in Preston and Chorley, and specialist care to 1.5m people across Lancashire and South Cumbria. Our strategic objectives are

• To provide outstanding healthcare to our local communities
• To offer a range of high-quality specialist services to patients in Lancashire and South Cumbria
• To drive innovation through world class education, training and research
Our Values
• Caring and compassionate.We treat everyone with dignity and respect,doing everything we can to show we care.
• Recognising individuality.We respect, value and respond to every person'sindividual needs.
• Seeking to involve.We will always involve you in making decisionsabout your care and treatment and are alwaysopen and honest.
• Team working.We work together as one team, and involvepatients, families, and other services,to provide the best care possible.
• Taking personal responsibility.We each take personal responsibility to give thehighest standards of care and deliver a servicewe can always be proud of.
We were established in 2005 and were the first trust in the country to be awarded 'teaching hospitals' status.