Ward Clerk

We have an exciting opportunity for an enthusiastic and motivated Band 2 Ward Clerk to join our friendly in-patient ward team in South Molton Community Hospital. Every day you will make a huge difference to the lives of the people we support by providing a professional welcome in the ward reception area. Your role will be to provide an efficient administrative and clerical service to the ward team and contribute to the smooth running of the inpatient ward. You will work as part of a supportive and integrated multidisciplinary team of Physiotherapists, Occupational Therapists, Doctors, Nurses and Health Care Support Workers., As a Ward Clerk, you will play an important role at the heart of the ward, providing a proactive, professional and friendly welcome and acting as a positive public face for the Trust. You will deliver an efficient administrative and clerical service to the Ward Team, helping to ensure the smooth day-to-day running of the ward and supporting the delivery of high-quality patient care. As a key point of contact, you will communicate effectively with patients, relatives, visitors and staff, providing excellent customer care at all times. This may include supporting patients and relatives who are distressed or anxious, where your ability to communicate with tact, empathy and sensitivity will be particularly important. You will ensure that information is handled securely and that confidentiality is maintained at all times, while consistently presenting a professional and positive image of the Trust. Flexibility is also important within this role, and you will be required to undertake additional hours where needed to provide cover for colleagues during periods of annual leave, sickness absence and bank holidays. Working Pattern: 30 hours per week, shift pattern will be Monday to Friday.

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust., Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly. We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people's own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC). Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you are starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there. Salary is not the only financial benefit You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
• Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme
These are just a few of the benefits available - if the role is something you are interested in, we would love to hear from you.