Ward Clerk

We are looking for an enthusiastic Ward Clerk to join our busy and friendly team at Westhaven Community Hospital. You will have strong organisational skills and the ability to work on your own initiative as well as working well as part of a wider team. You will be the primary point of contact for patients and staff for any administrative tasks relating to the ward. Employment in this post requires a Standard Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check. We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application materials. We kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process. We value honesty and appreciate applications that are genuine and representative of the individual behind them . Main duties of the job To provide administrative and clerical support, while contributing to ensure an effective and efficient service. To act as a first point of contact, on the telephone or face to face, for patients, visitors and other healthcare professionals. The post will require the utilisation of good clerical, organisational, communication and interpersonal skills. Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful., For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidates individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role. All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application. As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net Job description, For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidates individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role. All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application. As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net

• GCSE Level 4 (c) English language or equivalent
• Good standard of keyboard skills and knowledge of Microsoft office. Proficient in Microsoft word.
• Well-developed skills in communicating effectively with patients, carers and health care professionals within and outside of the NHS
• Strong organisation skills with the ability to balance competing priority's in a busy environment.
Desirable
• Knowledge of working with spreadsheets, e.g Excel
• ECDL or other IT qualifications
Job specific experience Essential
• Recent previous experience within a comparable role. At least 1 years experience in a NHS setting.
Desirable
• Experience with working within a clinical team.
• Knowledge of NHS organisations and protocols.
Information Technology Essential
• Demonstratable experience of using Microsoft office.
Desirable
• Experience of using Systemone and patient administration system (PAS)
Personal qulities and attributes Essential
• Good time management skills and the ability to work to tight deadlines.
• Good organisational skills and ability to organise own workload.
• Ability to maintain sustained concentration.
• Ability to represent the Trust professionally at all times, demonstrating a clear understanding of confidentiality and information governance requirements.
• Ability to work on own initiative whilst being a team player.
Person Specification Knowledge and Skills Essential
• GCSE Level 4 (c) English language or equivalent
• Good standard of keyboard skills and knowledge of Microsoft office. Proficient in Microsoft word.
• Well-developed skills in communicating effectively with patients, carers and health care professionals within and outside of the NHS
• Strong organisation skills with the ability to balance competing priority's in a busy environment.
Desirable
• Knowledge of working with spreadsheets, e.g Excel
• ECDL or other IT qualifications
Job specific experience Essential
• Recent previous experience within a comparable role. At least 1 years experience in a NHS setting.
Desirable
• Experience with working within a clinical team.
• Knowledge of NHS organisations and protocols.
Information Technology Essential
• Demonstratable experience of using Microsoft office.
Desirable
• Experience of using Systemone and patient administration system (PAS)
Personal qulities and attributes Essential
• Good time management skills and the ability to work to tight deadlines.
• Good organisational skills and ability to organise own workload.
• Ability to maintain sustained concentration.
• Ability to represent the Trust professionally at all times, demonstrating a clear understanding of confidentiality and information governance requirements.
• Ability to work on own initiative whilst being a team player.
  
  At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost800,000 people.
We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities. Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves. Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to create healthier lives, empowered citizens and thriving communities.