Ward Clerk

We are looking for a Ward Clerk to join the Children's Ward Clerk team in Colchester Hospital. The role will involve working with experienced ward clerks within Children's Services.,

• Effective communication with colleagues, carers, visitors to the ward in a professional manner, responding to a diverse range of enquires.
• Ensuring enquiries are managed effectively with the appropriate support to enable an effective outcome.
• Ensuring effective communication with the nursing team and multi-disciplinary team (MDT), to allow for effective MDT working and prompt decision making
• Initially responding to concerns where necessary and escalating these to the appropriate member of staff where required
• Ensuring there are processes in place to remind staff to carry out actions/tasks that are time specific. (For example, contacting internal/external teams or checking medication has been requested and arrived in preparation for discharge)
  
  Our ideal candidate will have excellent communication skills and a friendly manner as you will be communicating with a wide variety of people. You will be hard working, highly motivated and have the ability to work on your own initiative.
  
  We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff. We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients. We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients. Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A