Ward Clerk

We are looking for an organised and compassionate individual to join our team as a Ward Clerk at Royal Cornwall Hospital. This role is essential in supporting the smooth running of our wards and ensuring patients receive the best possible care. You will be the first point of contact for patients, visitors, and staff, providing a friendly and professional service at all times.

As a Ward Clerk, you will manage administrative tasks such as maintaining patient records, handling telephone enquiries, and coordinating communication between clinical teams. Attention to detail and the ability to work in a busy environment are key, as you will play an important role in keeping the ward efficient and well-organised.

This role has been approved for advertising; however, it is also being assessed as a suitable alternative employment opportunity. As a result, the vacancy may be withdrawn or there may be a delay before shortlisting can begin.

This role is open to all applicants. However, in line with Cornwall First recruitment principles, initial shortlisting will prioritise applicants from Royal Cornwall Hospitals NHS Trust, Cornwall Partnership NHS Foundation Trust, and the Integrated Care Board for Cornwall and the Isles of Scilly.

We are seeking someone with excellent communication skills, a proactive approach, and a commitment to delivering high standards of service. Previous experience in a healthcare setting is desirable but not essential, as full training will be provided.

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. It serves a population of around 470,000 people, a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £740 million.

RCHTis responsible forthe provision of services at three main sites with approximately 780 inpatient beds:

Royal Cornwall Hospital in Truro

St Michael's Hospital in Hayle

West Cornwall Hospital in Penzance

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

Keeping at the forefront of medical advances, we are continually developing our clinical services as well as ourfacilities, andare committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles. This plays a vital part in attracting and retaining highly skilled teams of doctors, nurses and other health professionals who support the care of well over half a million people each year.