Waiting List Officer

We are looking for a motivated and organisedAdmissions Booking Officer to support our Surgical Admissions Team. This role provides essential cover for vacancies, long-term sickness absence, annual leave and periods of increased service demand. The post holder will support the coordination of elective surgical admissions, management of waiting lists and delivery of patient pathways across a range of surgical specialties. Working closely with clinicians, theatre teams, ward staff and operational managers, you will help ensure patients receive timely treatment while supporting the Trust to achieve national waiting time standards, elective recovery objectives and theatre utilisation targets., As a Admissions Booking Officer within the Surgical Admissions Team, you will support the delivery of elective surgical services by coordinating patient admissions and managing waiting lists to ensure patients receive timely treatment.,

• Managing elective surgical waiting lists and coordinating admissions in line with Trust policies and national standards.
• Booking patients for surgical procedures and maintaining accurate records on Trust systems.
• Acting as a point of contact for patients, carers and clinical teams regarding admissions and waiting list enquiries.
• Coordinating theatre lists to maximise capacity and support efficient use of theatre time.
• Managing cancellations and rebooking activity to minimise disruption and lost capacity.
• Monitoring patient pathways and escalating potential RTT, cancer pathway and waiting time breaches.
• Maintaining high standards of data quality and patient record management.
• Communicating admission arrangements and pathway changes to patients and multidisciplinary teams.
• Working collaboratively with clinical and operational colleagues to support patient flow and elective recovery objectives.
• Providing flexible support during periods of vacancy, long-term sickness absence, annual leave and increased service demand.
This role offers flexible working opportunities while supporting the Trust's commitment to delivering safe, effective and patient-centred care.

This is an excellent opportunity for an individual with strong administrative, organisational and communication skills who enjoys working in a fast-paced environment and making a positive difference to patient care.

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our Services: Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements:
• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme