Volunteer Outreach Worker

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton which supports, empowers and advocates for women and children. We aim to actively encourage women to be self-reliant, through empowering them to identify their own needs, make their own choices and create their own solutions.

We offer short term home visits, counselling sessions, baby bank, practical & emotional One to One support, Domestic violence groups, Awareness raising workshops and drop in or chat groups to help women facing crises or challenging situations.

Purpose of the volunteer role

Overall responsibility involves developing links within the community, especially with socially isolated or disadvantaged women & families & other stakeholders. Attending community events and activities, engaging with and enabling women to access activities at the centre, developing links within the communities, co-ordinating the service delivery and measuring impact of WFRC activities to maximize community impact.

This is an exciting and unique opportunity to be instrumental in the growth and development of a fast-growing women & children's charity. We are looking for someone to be an integral part of our team by 'masterminding' all aspects of running a chosen community project.

With your positive approach, you will enjoy working proactively and have the ability to juggle multiple tasks and respond to the day to day needs of the programme. You will be a confident communicator with the ability to build rapport and get conversations going with a wide range of people. You will help to develop and implement strategies for engaging the local community and promoting the organization's programs and services.

Task Description

Develop, coordinate, and support the implementation and delivery of WFRC community projects and initiatives.

Plan, organise, and coordinate targeted activities and programmes to meet identified community needs and project objectives.

Build and develop a range of community referral pathways to strengthen access to services and support for women and families.

Support the development of projects and activities informed by the experiences, needs, and feedback of service users.

Coordinate the recruitment, induction, and training of volunteers to ensure effective project delivery.

Identify, build, and maintain positive relationships with current and potential stakeholders, partners, and agencies to encourage collaborative working and a multi-agency approach.

Assist with project budget planning and support the effective monitoring and management of allocated resources.

Prepare and maintain accurate project records and contribute to regular project, monitoring, and financial reports as required.

Experience or interest in community fundraising activities, events, or campaigns.

Ability to promote activities and engage supporters through community networks and social media.

Creative thinking and the ability to identify opportunities to raise awareness and support for WFRC.

Strong communication and interpersonal skills with the ability to build positive relationships with people from diverse backgrounds.

Ability to work effectively both independently and as part of a team.

Good organisational skills with the ability to manage tasks and priorities effectively.

Ability to engage with local communities and build relationships with service users, volunteers, and partner organisations.

Confident using basic digital tools, email, social media, and online communication platforms.

Ability to maintain accurate records and complete basic administrative tasks.

Understanding of the importance of confidentiality, safeguarding, equality, diversity, and inclusion.

Positive, proactive, and flexible approach with a commitment to supporting women, families, and the wider community.

Interest or experience in community outreach, volunteering, fundraising, community engagement, or supporting vulnerable individuals is desirable but not essential.

Flexible working hours

Casual Dress

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