volunteer

This is a new and exciting role for the volunteer to support the clinical leadership team with a new peer-led patient council. They will support in engaging patients with providing feedback regarding their experience within the service and be a big part of developing and facilitating the patient council alongside the clinicians.

The volunteer is required to work within the list of tasks identified as follows:

· Responding to enquiries in a polite manner and ensuring an appropriate response is initiated.

· Contacting patients about the patient council

· Supporting with scheduling talks/topics for patient council sessions

· Supporting with the logistics of organising the patient council.

· Capturing feedback from the meetings

· Printing and posting letters associated with this

· Photocopying

· Filing

· Confidential shredding

· Report any concerns to the Supervisor / Service Manager

· Ad-hoc administration duties required to support admin function

Collation of data and use of Microsoft packages

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are dedicated to the development of our our people and hold a learning half day every month for our colleagues.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:

https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://workwithrdash.co.uk/

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:

https://youtu.be/WMJSkLoTk4Q

The main terms and conditions of service can be found here:

https://www.nhsemployers.org/publications/tchandbook

The volunteer is required to work within the list of tasks identified as follows:

· Responding to enquiries in a polite manner and ensuring an appropriate response is initiated.

· Contacting patients to inform them of upcoming patient council

· Organising talks/topics for patient council sessions

· Supporting with the logistics of organising the patient council.

· Writing minutes for the meeting.

· Printing and posting letters associated with this

· Photocopying

· Filing

· Confidential shredding

· Report any concerns to the Supervisor / Service Manager

· Ad-hoc administration duties required to support admin function

Collation of data and use of Microsoft packages

· To be punctual and reliable

· Good listening skills with a warm, friendly and professional approach.

· To adhere to the dress code for the area in which they volunteer. To aid recognition by staff, patients, service users and visitors you must always wear your ID badge.

· Be able to work as a member of a team.

To behave professionally and always treat others with dignity and respect and adhere to the principles of the Trusts Equality and Diversity Policy