Voids & Lettings Housing Manager

As part of the Voids & Lettings service redesign, an exciting opportunity has arisen to support the expansion of the Voids / Lettings Management Team to recruit an additional Voids & Lettings Housing Manager post. This role will underpin and ensure that each Contract area for the North / Southeast and West areas have a dedicated Manager and team delivering on all day-to-day aspects of service delivery from key to key. Whilst this role will have responsibility to manage the North Voids Team, the pre tenancy and Lettings team, it will also include providing support to the wider Voids Teams including service areas for Garages and Wise Move as required. This role will join and become part of a dynamic management team with a focus on delivering top quartile voids performance and reviewing and developing service delivery to support positive outcomes for households. The Management Team have embedded and developed a strong ethos / commitment around "People Matter" across the Teams / service area, promoting a strong focus to actively engage with all Staff to ensure a bottom-up top-down approach and involve all staff in the development of service provision. This role will therefore play an important part in continuing to lead and promote positive working relations. You will need to have experience of delivering a comprehensive voids and lettings service in a social housing environment as part of this role. You will also need to have a full UK driving licence and access to a vehicle as a requirement for this role - please confirm that you have this in your CV or supporting statement. Please be aware that whilst the role is hybrid working this is subject to the service need as managerial presence onsite is a requirement of the role. If you feel that you have the drive and desire to join the management team, then we welcome your application. Please upload an up-to-date CV and Supporting Statement via the attachments part of your application. The Supporting Statement should outline how you meet the criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Supporting Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Supporting Statement attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city., The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:

• A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
• An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
• A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
• A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
• A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.
We see the Council's role as providing strategic leadership - that's being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making. We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.