Visits Coordinator / Bookings Administrator

An exciting opportunity has arisen for a fixed-term, full-time Visits Coordinator to join our busy Bookings team. Working as part of a small team, you will manage a high volume of enquiries and bookings across multiple systems, including ticketing, group visits, learning visits, and special events, while liaising with internal teams and external partners to ensure a seamless visitor experience and taking ownership of enquiries through to resolution., Bletchley Park Trust is committed to, and values the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We acknowledge and value the benefits of a diverse workforce and welcome applications from people of all backgrounds and are committed to ensuring that our recruitment process is transparent, fair and as inclusive as possible for all applicants.

This is a fast-paced role requiring the ability to manage competing priorities, switch between tasks efficiently while maintaining a high level of accuracy and attention to detail and work confidently across multiple systems.

• To be successful in this role you will have previous office administration experience and excellent customer service skills, along with a friendly, professional manner on the phone, in person and with written communications.
• You will be a helpful and supportive team player, who is detail oriented, organised and comfortable working using their own initiative where required.
• Proficiency in using Microsoft Office, including Word, Teams and Excel is also essential for this role, and previous experience of booking systems and databases would be beneficial., Candidates with the relevant experience or job title of: Administrator, Bookings Administrator, Customer Care, Customer Service Admin, Bookings Coordinator, Visits Administrator, may also be considered for this role.
  
  This position is full time 37.5 hours per week during office hours Monday to Friday, with flexibility to work occasional early evenings, weekends and Bank Holidays, as
Required. It is a one-year fixed term appointment. Based at Bletchley Park, Milton Keynes. Salary £26,000 per annum, rising to £27,837.81 per annum post probation. Our benefits include:
• 33 days annual leave per year (including statutory holidays).
• Access to our BUPA Cash Plan and Employee Assistance Scheme
• Six complimentary entry passes per year (after six months service)
• Staff and Volunteer social and wellbeing events