Visitor Welcome Assistant - CASUAL

This is a varied, customer-facing role combining outdoor and indoor work across the estate, including car parks, shops and, during high season, the ice cream kiosk. You will act as a welcoming point of contact for visitors to Bolton Abbey. Assisting with car parking, estate knowledge, hospitality and purchasing. Employment will be on a casual basis. Key Responsibilities Car Park

• To open and lock the car parks and toilets.
• To provide a friendly, warm, and helpful welcome to visitors.
• To litter pick.
• To maintain constant vigilance and awareness in order to provide safety and security to the Estate, the people who
live and work on it and those visiting it. Shops
• To open and close the shop(s).
• To operate the till and serve customers.
• To assist with stock takes, replenish stock and maintain accurate stock records.
• To assist visitors with the purchasing of season tickets and management of their account using the iPad.
Ice Cream Kiosk (high season only)
• To open and close the kiosk.
• To provide a friendly, warm, and helpful welcome to visitors and to provide advice and information about what
visitors can see and enjoy on the estate.
• To operate the till and serve customers.
The successful candidate will be friendly, personable, and able to offer excellent levels of customer service. You will be comfortable using IT systems (e.g. car park machine, till). You will have a full driver's licence. Why Join Us? This is a unique opportunity to work at the heart of one of the UK's most significant historic estates, contributing to its long-term success while being part of a supportive and values-led organisation. Our core values include "Being Inclusive" and we particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates who are currently under-represented. We also welcome applicants from the LGBTQ+ community. Flexible ways of working will always be considered.

Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .