Visitor Experience Host - Adventure Play (Casual) Visitor Experience Host - Adventure Play (Casual)
The Crown Estate, Windsor, Windsor and Maidenhead
Visitor Experience Host - Adventure Play (Casual) Visitor Experience Host - Adventure Play (Casual)
Salary not available. View on company website.
The Crown Estate, Windsor, Windsor and Maidenhead
- Full time
- Temporary
- Onsite working
Posted 1 week ago, 9 May | Get your application in now before you're too late!
Closing date: Closing date not specified
job Ref: d5e3c6c129824843a458e7feced7e304
Full Job Description
- Customer Service: Offer an engaging and friendly welcome to visitors, ensuring they have a memorable experience.
- Safety Compliance: Familiarize and comply with the Code of Conduct, Professional Boundaries Policy, Safeguarding Policy, and relevant health and safety procedures.
- Daily Inspections: Conduct daily inspections and complete health and safety checklists.
- Queue Management: Manage queues and crowded areas safely and confidently.
- First Aid: Administer first aid when necessary.
- Emergency Procedures: Assist in the safe and calm evacuation of Adventure Play and the Visitor Centre during emergencies.
- Visitor Facilities: Ensure visitor facilities are inviting and safe, including tasks such as cleaning, litter picking, and checking toilets.
- Information Sharing: Provide visitors with accurate information about Windsor Great Park and share your knowledge to enhance their visit.
- Sales Promotion: Promote membership, catering, and retail offerings, maximizing sales opportunities.
- Stock Management: Support the team in ensuring retail stock is available and well-displayed.
- Customer Feedback: Respond to and deal with customer feedback, seeking support and referring on where necessary.
- Event Support: Assist with additional duties to support events, special promotions, and the wider business. Requirements:
- Professional Conduct: Conduct all duties in a professional and safe manner.
- Engagement: Ability to engage confidently with visitors and manage crowded areas.
- Team Support: Willingness to support the team in various tasks and operations.
- Flexibility: Ability to assist with additional duties as required., Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluation of information from and about candidates to ensure that all persons appointed are suitable to work with all vulnerable groups, this includes a range of safeguarding checks including a criminal record check process., We value that you get more time with your family and friends. Therefore, we offer everybody 28 days paid holiday, 2 volunteering days and the option to purchase further holiday.
- Flexible working We value work-life balance highly, therefore we have flexible & hybrid working policies.
- Market leading family friendly policies We want the support we offer to be inclusive of everyone, reflective of the wide range of situations people face in life.
- DBS checked
- Training in First Aid (training will be provided)
Join The Crown Estate Team as a Casual Visitor Experience Host - Adventure Play Windsor Great Park! The Crown Estate is an independent, commercial business with a purpose to create lasting and shared prosperity for the nation. We manage a diverse portfolio worth over £14 billion, including land and seabed across England, Northern Ireland, and Wales. Windsor Great Park is the only Royal Park and forest managed by The Crown Estate, covering approximately 6,400 hectares (15,800 acres) and includes Windsor Great Park, the Home Park of Windsor Castle, Swinley Forest, and our Visitor Centre at The Savill Garden. Adventure Play is a new ticketed attraction situated next to the Visitor Centre, offering adventurous play in a woodland setting. Children must be accompanied by a responsible adult to gain entry.
Direct job link
https://www.jobs24.co.uk/job/visitor-experience-host-adventure-play-casual-visitor-125051794