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Ingeus is currently looking for a Career Coach to build and maintain effective rapport with participants to find sustainable employment commensurate with their aspirations, employment goals and skills level. Face to face or remote digital meetings will be used to engage with the person. The objective of this programme is to provide immediate and fast paced support to promptly identify the type of assistance required to enable our participants to re-join the labour market; the career coach will need to work with a caseload of participants who have specific requirements such as niche sectors; they may not have experienced unemployment before and will need to be supported in a sensitive and adaptive way to create trust and rapport. As the Career Coach, you will be responsible for:

• Building effective and positive relationships with participants, working collaboratively with them to identify the support required to enable them to quickly re-join the labour market.
• Ensuring that participants have an up to date and professional CV and, supporting statements and covering letter, tailored appropriately for each application.
• Providing job search support, guiding participants to register on appropriate jobs boards and ensuring their digital profiles are up to date and visible to employers.
• Providing industry specific specialism, based on relevant sector experience, for example retail / manufacturing / contact centre.
• Supporting participants in preparing for job interviews, conducting mock interviews and assessment activity
• Conducting a diagnostics assessment with all referred clients to assess job readiness and the appropriate level of support required on the customer journey throughout time on program.
• Managing caseloads of the most senior, experienced, and highest skilled participants on the programme, as well as offering an Advisory service for their Restart Advisor colleagues.
  
  Experience working in a related industry within the past 3 months.
• Able to understand different sectors and how skills are transferable in higher level managerial positions.
• Experience of working in a fast paced, evolving environment with the ability to manage multiple priorities.
• Experience of working in a performance target driven environment, such as business to business sales or equivalent.
• Knowledge of the labour market, wider provision and stakeholders local to the area in which you are applying.
• Excellent verbal and written communication skills
• Able to effectively network to build and maintain effective relationships internally and externally.
• High level digital literacy skills, and data accuracy skills, including strong working knowledge of Microsoft Office applications and web-based communication technologies.
• Excellent organisational skills with a demonstrated ability to manage a busy schedule/workload under pressure.
  
  As Ingeus, we've spent time listening to our employees to build our benefits package;
• 25 days annual leave plus bank holidays with the opportunity to salary trade extra
• EAP Support programme available 24/7 with access to 6 x counselling sessions
• Private Medical Insurance
• Eyecare vouchers with help to purchase new glasses
• Life assurance
• Online discount shopping via Perks at Work
• Cycle to Work scheme
• Season ticket loan
• Up to two days each year dedicated to Community Giving (Volunteering)
• Access to Salary Finance; financial education and advice
• The opportunity to buy extra perks such as, critical Illness Cover, dental insurance
• Long service awards
Ingeus helps governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. Our services improve opportunities and help create strong societies in which people have the independence, knowledge, and know-how to thrive. We're purpose-led, passionate and proud to work with customers and communities to drive social change. At Ingeus, our culture is built on the principle of treating everyone with dignity, ensuring that every individual is comfortable, confident and recognised for the value of their contributions.