Veterinary Receptionist - Uxbridge
Pets at Home Limited, Uxbridge, Greater London
Veterinary Receptionist - Uxbridge
Salary not available. View on company website.
Pets at Home Limited, Uxbridge, Greater London
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 16 Oct | Get your application in now before you're too late!
Closing date: Closing date not specified
Job ref: dbc58a7c94c044878174bdf3641e5016
Location ref: Uxbridge, Greater London
Full Job Description
- Provide exceptional service to clients while ensuring the highest standard of care for their pets, acting as a vital link between clients and the clinical team.
- Build and maintain strong, trusting relationships with clients, their pets, and the practice team, fostering a positive experience at every visit.
- Deliver outstanding client service throughout each interaction, ensuring clients feel valued, informed, and confident in the care their pets receive.
- Greet clients warmly, provide support and guidance, process payments accurately, and efficiently manage future bookings.
- Coordinate the smooth operation of daily practice activities using the online booking system, demonstrating strong computer literacy and meticulous attention to detail.
Previous experience in the veterinary industry or a customer care role is preferred. - Act as the friendly and welcoming face for clients and their pets upon arrival at the practice.
- Provide clear guidance and support by maintaining a thorough knowledge of all practice services and additional offerings.
- Demonstrate a calm, attentive approach, consistently focusing on clients' needs and providing reassurance when required.
- Bring enthusiasm, energy, and a genuine passion for delivering exceptional client service and pet care.
- Handle a variety of situations with professionalism and empathy-from comforting clients during difficult moments to sharing in the joy of a pet's first visit.
- Contribute to a warm, supportive, and team-oriented environment, helping to create a positive experience for clients and colleagues alike.
We're thrilled to have recently opened our state-of-the-art practice, and we're looking for an enthusiastic, caring professional to join our growing team! Located inside one of our stores in the heart of Uxbridge, our brand-new surgery has been purpose-built to provide the highest clinical standards while offering a modern, welcoming workspace for our team. We pride ourselves on fostering a collaborative, supportive, and positive environment where every team member is valued and encouraged to thrive. Why join us? - Be part of something special from the very beginning.
- Work in a modern, purpose-built practice designed for excellence and comfort.
- Join a team that truly values collaboration and professional growth. If you're passionate about client care and want to make a real difference in a supportive, dynamic environment, we'd love to hear from you!
This is a full-time position working 40 hours per week (Monday, Tuesday, Thursday and Friday: 10am-7pm / Wednesday - one week on, one week off: 9am-7pm / Saturday - one week on, one week off: 9am-5pm with a salary in line with national minimum wage., In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance.
Direct job link
https://www.jobs24.co.uk/job/veterinary-receptionist-uxbridge-127596980