Venue Sales and Bookings Coordinator

Treloar's is a charity providing outstanding education, therapy and care to physically disabled young people, empowering them to live more independently and achieve their aims

Venue Sales and Bookings Coordinator

Part time | 16 - 20 hours per week

Are you organised, customer-focused and experienced in events, venue hire, hospitality or facilities management?

We are looking for a proactive Venue Sales and Bookings Coordinator to maximise the use of our excellent facilities and grow income-generating opportunities across the Trust.

You will coordinate a diverse range of facilities, including our swimming pool, hydrotherapy pool, gymnasium, sports and community halls, meeting rooms, conference spaces, residential accommodation and outdoor areas. From initial enquiry through to event delivery, you'll provide an outstanding customer experience while helping to increase bookings and build community partnerships.

Key responsibilities

Manage venue hire enquiries from first contact through to completion

Promote Trust facilities to businesses, community groups and individuals

Develop new business opportunities and maximise income

Coordinate bookings, events, conferences, training sessions and residential lets

Prepare quotations, contracts and hire agreements

Maintain booking systems and produce utilisation reports

Update website content and promotional materials

Build strong customer relationships and encourage repeat business

Ensure compliance with health and safety, safeguarding and operational requirements

You'll ideally have:

Experience in venue hire, events, hospitality or a customer-focused environment

Strong organisational and administrative skills

Good IT skills, including Microsoft Office and database systems

Experience promoting services, facilities or events

Excellent communication and relationship-building skills

A proactive, commercially minded approach to generating income

Hours: Part time, 16 - 20 hours per week

Salary: £11,646 - £14,557 (£26,568 FTE)

Why Join Us?

At Treloar's, you'll be a part of a supportive community where every role contributes to the most positive outcomes for our students. We offer excellent training and development opportunities, a friendly working environment, and the chance to make a meaningful difference.

Our benefits include:

Life insurance, Group Personal Pension & Occupational Health Scheme

Health Cash Plan & Perkbox discount scheme

27 days plus bank holidays (pro rata for part time)

Free wellbeing activities (e.g gym/yoga/Pilates)

Free parking & many other benefits