As a Vendor Management Analyst, you'll play a key role in supporting our technology function by managing relationships with our strategic suppliers. You'll help ensure we drive innovation, strategic alignment and value for money from our most strategic vendors - all of which supports our mission to deliver outstanding care and experiences for our customers. This is a great opportunity to join a collaborative, forward-thinking team where your insights and ideas will help shape how we work with our partners. You'll be part of a business that values trust, care, and responsibility - and where your work truly makes a difference. How you'll help us make health happen As a Vendor Management Analyst, you'll:

• Build strong working relationships with internal teams and external suppliers
• Manage a pipeline of supplier engagements and contract renewals
• Coordinate vendor strategy meetings, including preparing agendas, briefing notes and reports
• Track and resolve supplier performance issues and escalations
• Maintain accurate records of contracts, renewals, and supplier summaries
• Support contract negotiations and ensure quality control of documentation
• Produce regular management information (MI) and reporting on vendor performance
• Forecast vendor spend and maintain financial models for key suppliers
• Identify opportunities to optimise vendor relationships and services
• Collaborate with Procurement, Strategic Relationship Management (SRM), and Technology teams
Key Skills/Qualifications needed for this role We're looking for someone who's organised, analytical, and confident working with a range of stakeholders.


• Experience managing third-party suppliers, ideally in IT or technology
• Strong contract management and negotiation skills (IACCM/WCC or CIPS certification is a plus)
• Excellent interpersonal and communication skills
• Proficiency in Excel; Power BI experience is desirable
• A proactive approach to problem-solving and continuous improvement
• The ability to manage multiple projects and priorities
• Familiarity with regulatory requirements and risk management
• A collaborative mindset and a passion for delivering great outcomes
  
  At Bupa, we're here to help people live longer, healthier, happier lives - and to make a better world. We do this by putting our customers and our people at the heart of everything we do. With no shareholders, we reinvest our profits into better healthcare and innovation., We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more:
• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual performance-based bonus
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts