Utilities Support Assistant

Utilities Support Assistant

CAPTION: Job details

• Posting date: 22 May 2026
• Salary: £25,801 to £28,214 per year
• Hours: Full time
• Closing date: 07 June 2026
• Location: Carlisle, Cumbria
• Remote working: Hybrid - work remotely up to 3 days per week
• Company: Castles & Coasts Housing Association
• Job type: Temporary
• Job reference:

Summary

Utilities Support Assistant

• Carlisle or Workington
• 36.25 hours per week
• 12 Months Fixed Term
• £25,801 - £28,214 (FTE based on 36.25 hours per week) + benefits package

Castles & Coasts Housing Association (CCHA) is currently looking to recruit a Utilities Support Assistant full time 36.25 hours per week based in Carlisle or Workington with a salary of £25,801 - £28,214 per annum. If you are looking for an exciting new role, this is a great opportunity to join the Empty Property Team at CCHA.

As our Utilities Support Assistant, you will provide effective, high-quality support to the Empty Property Team, and associated stakeholders, in order to maintain an efficient working environment. Your responsibilities will include effectively responding to utility bills, ensure value for money for CCHA and supporting new residents effectively engage with energy providers. The successful candidate will have skills and experience that includes effective communication, working with a wide range of stakeholders, working in a customer focused environment, and successfully achieving objectives.

CCHA owns and manages more than 7,400 homes across the North of England in Cumbria, Northumberland, Tyne and Wear and North Lancashire. As an Association, we focus on the needs of the local communities we serve, tackling the housing crisis, improving services within our communities, and use our strength and efficiency to meet housing service needs. We are committed to providing excellent services to our customers.

If you like what you've read, and you would like the opportunity to join the CCHA Team, please complete our application process, telling us how you feel you can add value and dynamism to our team. If you choose to apply, and are successful, you will be rewarded on all levels - a great place to work and a great team of people to work with.

If you are looking to make a real difference to the service we provide to our residents, then please click the apply button on the vacancy listing on our website.

Closing date for applications: Sunday 7th June 2026.

Interviews to be held: At Workington on week commencing Monday 15th June 2026

• Carlisle or Workington
• 36.25 hours per week
• 12 Months Fixed Term
• £25,801 - £28,214 (FTE based on 36.25 hours per week) + benefits package
Castles & Coasts Housing Association (CCHA) is currently looking to recruit a Utilities Support Assistant full time 36.25 hours per week based in Carlisle or Workington with a salary of £25,801 - £28,214 per annum. If you are looking for an exciting new role, this is a great opportunity to join the Empty Property Team at CCHA. As our Utilities Support Assistant, you will provide effective, high-quality support to the Empty Property Team, and associated stakeholders, in order to maintain an efficient working environment. Your responsibilities will include effectively responding to utility bills, ensure value for money for CCHA and supporting new residents effectively engage with energy providers. The successful candidate will have skills and experience that includes effective communication, working with a wide range of stakeholders, working in a customer focused environment, and successfully achieving objectives. CCHA owns and manages more than 7,400 homes across the North of England in Cumbria, Northumberland, Tyne and Wear and North Lancashire. As an Association, we focus on the needs of the local communities we serve, tackling the housing crisis, improving services within our communities, and use our strength and efficiency to meet housing service needs. We are committed to providing excellent services to our customers. If you like what you've read, and you would like the opportunity to join the CCHA Team, please complete our application process, telling us how you feel you can add value and dynamism to our team. If you choose to apply, and are successful, you will be rewarded on all levels - a great place to work and a great team of people to work with. If you are looking to make a real difference to the service we provide to our residents, then please click the apply button on the vacancy listing on our website.