User Support Technician

User Support Technician Full time | Permanent Salary: £25,515 per annum Hours: 37.5 hours per week, 8am to 4pm, Monday to Friday Start date: September 2026 We are seeking to appoint a User Support Technician to join our Technical Services team at Cheadle Hulme School from September 2026. There may be an option for the successful candidate to complete an apprenticeship as part of this role. Overview: The post-holder is one of the first points of contact within the Technical Services department, providing proactive technical support across the School to ensure that technology is utilised to maximise the learning opportunities for the students. We are looking for someone who:

• Previous experience of technical support in an education or business environment
• Excellent technical experience and expertise of working with a large network of workstations, mobile devices, cloud systems, and Audio/Visual technology
• Working knowledge and proficiency in the range of operating hardware and software across the School
• Experienced in resolving operating failures and detecting and remedying faults
• Experienced in project work to upgrade hardware and software and liaising with users to minimise disruption
• Knowledge of health and safety implications associated with the role
Optional:
• NVQ or similar qualification in a relevant area is advantageous
Why Cheadle Hulme School? We are a forward-thinking school with a strong sense of our history and values. With over 1500 pupils ranging from ages 3 to 18, we have a long and proud reputation for being inclusive, vibrant and modern. Our pupils' educational experience is stimulating, dynamic and relevant to their current and future needs. We have a strong sense of community, whilst our unparalleled pastoral provision reflects our deeply caring ethos. We believe a successful educational experience involves more than pupil and teacher; it involves a broad network of people who each contribute to the development, growth and experience of the individual. Our greatest asset, and the key to our success is our people. We want to attract and retain the best, provide them with encouragement and ensure they feel valued as an integral part of the School community. We offer a competitive salary and benefits package, excellent facilities and IT resources and a friendly and supportive working environment. Closing date: 8am, 22 July 2026. We reserve the right to close adverts early if sufficient interest is received. Interviews: 27 July 2026 (provisional). We are an equal opportunities employer and promote equality and diversity across the whole school community. If you require any adjustments at any stage of the recruitment process, please contact our People Team via email at humanresources@chschool.co.uk or call us on . Cheadle Hulme School is committed to safeguarding and promoting the welfare of children. Please be aware that online checks will be carried out on shortlisted candidates and all appointments will be subject to a clear, enhanced DBS check.


• Previous experience of technical support in an education or business environment
• Excellent technical experience and expertise of working with a large network of workstations, mobile devices, cloud systems, and Audio/Visual technology
• Working knowledge and proficiency in the range of operating hardware and software across the School
• Experienced in resolving operating failures and detecting and remedying faults
• Experienced in project work to upgrade hardware and software and liaising with users to minimise disruption
• Knowledge of health and safety implications associated with the role
Optional:
• NVQ or similar qualification in a relevant area is advantageous
  
  Why Cheadle Hulme School?
We are a forward-thinking school with a strong sense of our history and values. With over 1500 pupils ranging from ages 3 to 18, we have a long and proud reputation for being inclusive, vibrant and modern. Our pupils' educational experience is stimulating, dynamic and relevant to their current and future needs. We have a strong sense of community, whilst our unparalleled pastoral provision reflects our deeply caring ethos. We believe a successful educational experience involves more than pupil and teacher; it involves a broad network of people who each contribute to the development, growth and experience of the individual.

Our greatest asset, and the key to our success is our people. We want to attract and retain the best, provide them with encouragement and ensure they feel valued as an integral part of the School community. We offer a competitive salary and benefits package, excellent facilities and IT resources and a friendly and supportive working environment.